cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
6323
Views
0
Helpful
8
Replies

Cannot access UCS CIMC after power on

Hello All,

I'm deploying a new UCS C210 Server, but we are facing some problems:

1- When connecting a monitor to it the monitor do not show anything, like the server is power off

2- With the server off, i can access the cimc, but after i power on i lose acess to CIMC and the it stops responding to ping.

3- The server makes a lot of more noise than the other UCS C210 we have.

Anyone faced this? I'm starting to think that is a hardware problem.

Thanks,

Rafael

1 Accepted Solution

Accepted Solutions

If there's a HW issue with the CIMC it will likely need to be replaced. 

Please open a TAC case as a next step.

Regards,

Robert

View solution in original post

8 Replies 8

Robert Burns
Cisco Employee
Cisco Employee

Try connecting to just the CIMC (disconnect local monitor & keyboard) you should have access to the system during both power-off & powered on stage.

If you can't get to the CIMC via network (browser) as its powered up, disconnect the CIMC connection in the back and then connect your local monitor, keyboard & mouse and see if the IP settings are correct.

Regards,

Robert

Robert,

I cannot use a local monitor, it does not shoes anything, like the monitor is not connected.

I can connect to cimc if the server is off, via browser. The ip configuration is correct.

Hard power off the server (remove power cables for 30sec)

This will reset the CIMC and "may" correct your access issue. 

Let me know the result.

Robert

We done that several times.

No luck!

Any thoughts?

If there's a HW issue with the CIMC it will likely need to be replaced. 

Please open a TAC case as a next step.

Regards,

Robert

Just did that.

I was hoping that could be  a configuration  issue.

Thanks

When the server is powered off, you say that you can access the CIMC.  In prep of the TAC response you may want to try and SSH to the CIMC and run a show tech.

SSH to CIMC IP

scope cimc

scope tech-support

set tftp-ip x.x.x.x

set path \remotepath (if applicable)

commit

start

Having this ready will expedite the process and might give us some insight as to the issue.

Regards,

Robert

asharwan
Level 1
Level 1

Review Cisco Networking for a $25 gift card

Review Cisco Networking for a $25 gift card