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Extend-Timeout Error while creating tech support file for a server in UCS Manager

jsnow0445
Level 1
Level 1

Hi 

I am trying to get tech support file for a specific server in Cisco UCS Manager . Its been 3 hours since it is showing the status in progress and in the events section i found this timeout error 

 

[FSM:STAGE:REMOTE-ERROR]: EXTEND-TIMEOUT:Result: extend-timeout

 

Code: unspecified Message: Operation already in progress, timeout extension requested.(sam:dme:ComputeRackUnitDiscover:BmcConfigureConnPeer)

 

Can someone please help me to fix it so that i can create and download this tech support file ?.

 

Thanks 

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