UCS C240 M5S rear bay not detecting

[tekbird]

Hello,

I am looking for some assistance with regard to the UCS C240 M5S server I recently purchased. It has 8 front SFF bays and 2 rear SFF bays. I planned to use the rear bays for OS raid 1 configuration and the front bays for generic storage. But when I plug in the disks that were in positions 1 and 2 to 9 and 10 (rear), it is not detected by the RAID controller. I use the "Cisco 12G Modular Raid Controller with 2GB" cache. Any help is much appreciated.

[Kirk J]

Greetings.

The rear drive cage 'should' be connected to sas cable.  Please confirm.

 https://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C240M5/install/C240M5/C240M5_appendix_0100.html#concept_mlf_phd_kz

Kirk...

[ITM-Team]

You should need the PID "UCSC-RSAS-C240M5" (C240 Rear UCSC-RAID-M5 SAS cbl(1)kit incl,bkpln for SFF&LFF).
Do you have a delivery note to check if the server was already shipped with this component?

[tekbird]

I check it, and the part is not there. Neither I can find it online globaly to order it

[ITM-Team]

I do find it if I search the CCW (Cisco Commerce, https://apps.cisco.com/ccw/)
It is listed as spare part via PID "UCSC-RSAS-C240M5=".

[tekbird]

hi, how do i get access in there? when I tried using the community credentials, I get a  forbidden message.

[ITM-Team]

Good question, I do not know what we did to gain access.