cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
555
Views
0
Helpful
0
Replies

UCS-EN140N-M2/K9 continuously crashing after password-reset

JAN MARIS
Level 1
Level 1

Hi,

 

I have a remote ISR 4321 with the UCS-E module UCS-EN140N-M2/K9. 

I know I need to upgrade the BIOS and CIMC version (to huu_3.2.6.v3.iso), but I do not find a way to get into the CIMC / BMC, certainly not via the GUI, but neither via the CLI serial session.

It seems that the UCS-E module is continuously crashing, especially after I try to perform the password reset:

Feb 8 09:43:51.913 UTC: %SPA_OIR-3-EVENT_TIMEOUT: subslot 0/1: Timeout waiting for SPA OIR event
-Traceback= 1#00996a21ae914aca4b637c04ca379136 :7F9AC438D000+C268B03 :7F9AC438D000+C2401F0 :7F9AC438D000+9B2E977 :7F9AC438D000+C23D452 :7F9AC438D000+B5B91C9
Feb 8 09:43:56.918 UTC: %SPA_OIR-3-RECOVERY_RELOAD: subslot 0/1: Attempting recovery by reloading SPA
Feb 8 09:43:56.921 UTC: %SPA_OIR-6-OFFLINECARD: SPA (UCS-EN140N-M2/K9) offline in subslot 0/1

I have read elsewhere on this forum that this is not a hardware issue, but a software issue, hence my attempt to upgrade the CIMC/BIOS of the UCS-E module.

 

I can access a serial session, at least I get a login prompt, but the default password login fails "Incorrect login" despite the password reset cmd.

I have dedicated access to the IMC interface, but I don't get this working either.

 

I upgraded the CPLD and ROMMON:

 

 

RTR#sh platform
Chassis type: ISR4321/K9

Slot      Type                State                 Insert time (ago)
--------- ------------------- --------------------- -----------------
0         ISR4321/K9          ok                    00:37:17
 0/0      ISR4321-2x1GE       ok                    00:36:04
 0/1      UCS-EN140N-M2/K9    booting               00:05:14
R0        ISR4321/K9          ok, active            00:37:17
F0        ISR4321/K9          ok, active            00:37:17
P0        PWR-4320-AC         ok                    00:36:57
P2        ACS-4320-FANASSY    ok                    00:36:57

Slot      CPLD Version        Firmware Version
--------- ------------------- ---------------------------------------
0         17100927            16.7(3r)
R0        17100927            16.7(3r)
F0        17100927            16.7(3r)

and I also upgraded IOS XE from  isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin to isr4300-universalk9.16.06.04.SPA.bin and downgraded back to the original IOS XE version as I thought that there could be a compatibility issue between the recent IOS XE and the old CIMC/BIOS of the UCS-E module.

 

The module does not seem to get out of the boot process:

RTR#show hw-module subslot 0/1 oir
Module        Model                Operational Status
------------- -------------------- ------------------------
subslot 0/1   UCS-EN140N-M2/K9     booting

What other options do I have to access, upgrade the UCS-E module?

Thanks!

 

0 Replies 0

Review Cisco Networking for a $25 gift card