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web interface unreachable after firmware upgrade

Rusver
Level 1
Level 1

Recently, I upgraded the firmware on Cisco UCS C220 and C240 servers using the CIMC vKVM boot ISO method. While the upgrade process itself was straightforward, I encountered an issue where the CIMC web interface became inaccessible after the upgrade. However, SSH access to the CIMC was still available. Here’s how I tackled the issue and some troubleshooting steps that might help others facing the same problem.

 

Issue Description

 

During the firmware upgrade, the CIMC restarted as expected. However, after the reboot:

The CIMC web interface was not accessible.

SSH access was still functional.

Running the following commands did not resolve the issue:

scope cimc

reboot  

 

show bios and show version reflect the cimc upgraded to the newer version.

 

what should I do?

 

1 Accepted Solution

Accepted Solutions

Steven Tardy
Cisco Employee
Cisco Employee

Somehow the CDET link I posted previously mysteriously pointed to the wrong CDET.
(Edited the prior post to link to the correct CDET, I think.)
Try the workaround from the CDET:

2) SSH to CIMC and change CIMC to allow some ICMP PMTU packets detailed in rfc1191:
scope cimc
scope network
show detail
scope icmp-configuration
set destination-unreachable-enabled yes
commit
show detail

 

View solution in original post

4 Replies 4

Steven Tardy
Cisco Employee
Cisco Employee

What was the old CIMC version?
What is the new CIMC version?
Are you accessing CIMC from within the same VLAN?
Or accessing CIMC remotely? Is this remote connection over a VPN with a non-1500 MTU?

See: CSCwe22758 - After CIMC upgrade to 4.1(3b) and 4.2(2a) cannot access CIMC GUI and Intersight claim fails

On C220 it was 4.0(4h) to 4.3(2.240053)
On C240 it was 4.1(2a) to 4.3(2.240053)
The CIMC worked before (I used it to Upgrade the firmware)
There is a VLAN for users and VLAN to Servers - it works on other server
No VPN. Ping and SSH to the upgraded CIMC works well.
I Can't get the login page on web on CIMC address...

Try closing all your browser sessions or a different browser. The CIMC may have changed/renewed the certificate, or changed some of the algorithms the web server supports. That could be annoying your browser.

Steven Tardy
Cisco Employee
Cisco Employee

Somehow the CDET link I posted previously mysteriously pointed to the wrong CDET.
(Edited the prior post to link to the correct CDET, I think.)
Try the workaround from the CDET:

2) SSH to CIMC and change CIMC to allow some ICMP PMTU packets detailed in rfc1191:
scope cimc
scope network
show detail
scope icmp-configuration
set destination-unreachable-enabled yes
commit
show detail

 

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