Hi there, For team subscription I have fired this URL : /finesse/api/Team/TheA/Users In response I am getting Agent001's data as follows: <data><user><dialogs>/finesse/api/User/Agent001/Dialogs</dialogs><extension>6001</extension><firstNa...
Hi there, We have developed customer web desktop using Cisco Finesse rest API’s and everything is working. Now we are developing custom supervisor web desktop using Cisco Finesse REST API's. We are able to show team stats (all teams associ...
Hi all, I am looking for some help with this, I want to refresh the team data for supervisor and display the refreshed team data in table. For example, Suppose Supervisor Agent001 logged in , it will display all team data like Agent002, Agen...
Hi there, I am sending request for getting team data, URL is correct but its showing error 415 (Unsupported Media Type). Should I send Media Type while sending request or not. Please help me for this. Thanks in advance,Komal J
Hi there, I am facing some issues while implementing GET method for SystemInfo.I want to check the server is in service or not,For that purpose I am implementing GET method. PUT & POST method are working properly because in Cisco_Fines...
Hi, Thanks Denise. Its working now. As I am getting proper response of systemInfo but it works only when I am writing response in console.log. I have written another function for writing XML response. It's working for all other responses but n...