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Eng.AymanSabry
Level 1
Level 1
Member since ‎11-28-2016
‎10-08-2024
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  • 54 Posts
  • 2 Solutions
  • 25 Helpful votes Given
  • 10 Helpful votes Received
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A way to hold the script

10-02-2024
Dear engineersPlease help in this issue 1- Is there a way to hold the script from ending or terminate as long as the call is active only continue the script when call is ended2- Is there a way to transefer call if the agent hangs the call to any numb...

Outbound campaign

03-16-2024
Hello allI have an outbound campaign script IVR based>progressive, i face some issues i hope i can find a solution1- if customer receives the call and hang up it doesn't give any indication to uccx that call is hanged which can make outbound stuck2- ...

Decrypt UCCX rootuser version 12.5

01-24-2024
i'm trying to get root access to UCCX version 12.5 and  i get the following when i tried with UCOS password decrypter it doesn't work like UCCX 11.xadmin:utils remote_account create rootuser 30SELinux status: enabledAccount Successfully createdAccoun...

SCCP ip phones in UCCX 12.5 IPPA problems

01-19-2024
Hello alli have a problem in Cisco ip communicator and also 7911 sccp ip phones when i put IPPA service it always show host not found but in SIP phones such as 8841 i can find services normaly no problem.i'm using UCCX version 12.5Certificates are up...

How to show customer survey parameters in a report

08-08-2023
Hey all i've made a script to choose the customer selections by using 1-5 or 1-2 based on his answers more Q will be asked my Q here is how can i show the customer selections in a report
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Member Since ‎11-28-2016 05:24 AM
Date Last Visited ‎10-08-2024 03:50 AM
Posts 54
Total Helpful Votes Received 10
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