About shreyashdadheech

shreyashdadheech · 08-12-2021

Hi , We just upgraded to CVP 12.6 last week and I am not seeing resource manager service in the OAMP. Does anyone confirm if this has been removed or there is issue with it. Thanks Shreyash

shreyashdadheech · 07-28-2021

Hi All, Could anyone please help me re-generating the WSM self-signed certificate on CVP call server. After an upgrade I found out that the Name of the server is incorrect in one of the previous certificates so I need to correct that. Please suggest ...

shreyashdadheech · 02-15-2021

Hi All, We are facing this issue for a few weeks, where all agents getting moved to "Not Ready-Call Overlap" state and then back to normal automatically.I read the possible reason for this state is when agent misses two consecutive calls for system m...

shreyashdadheech · 12-15-2020

Hi People, I am asking for help in understanding ICM/ CVP logs. How to start with reading logs in UCCE . Is there any document/ help available. ThanksShreyash

shreyashdadheech · 12-10-2020

Hi , I am trying to back up VXML folder and wav files from CVP to remote location.other than just copy/paste, is there any faster way to do the task that anyone can suggest. Any help will be really appreciated. Thank you EveryoneShreyash

shreyashdadheech · 08-17-2021

Hi , Yes, I can everything up in the OAMP but can't see the service. Shreyash

shreyashdadheech · 08-12-2021

Hi Ram, Thanks for the response. Shreyash

shreyashdadheech · 02-16-2021

thank you James for the response. I checked all these settings, when I am checking the CUCM logs I found "483: Too Many Hops" error for every call received in that time period. Please suggest.

shreyashdadheech · 12-11-2020

Hi I used One drive to back up all the data. Any of the FTP client wasn't working faster than that. ThanksShreyash

shreyashdadheech · 12-10-2020

Hi DavidThanks for your reply. We are planing to upgrade the system. So we aretaking this backup for a safe side.ThanksShreyash

Member Since	‎05-15-2020 10:41 PM
Date Last Visited	‎08-18-2021 12:04 AM
Posts	12
Total Helpful Votes Received	5

User Statistics

User Activity

CVP 12.6 OAMP does not have Resource Manager service

Regenerate WSM certificate on CVP Call server

All Agents move to Call Overlap state automatically

ICM / CVP Log Reading

VXML BackUp

Re: CVP 12.6 OAMP does not have Resource Manager service

Re: Regenerate WSM certificate on CVP Call server

Re: All Agents move to Call Overlap state automatically

Re: VXML BackUp

Re: VXML BackUp