Its a late reply but will help others, the CET tool is residing on the UCCX 8.x server. CET Tool download right from the UCCX server https://IP Address of your UCCX 8.x server:8443/uccxinstalls/CetTool.exe Search this past TAC case for detailed Steps on enabling root id and password or engaging TAC to do this for you. Past TAC case # 615887409 ... View more

Hi Duc, Your problem is not very clear, are you able to pick up the forwarded call on your mobile phone? and not hearing the audio? or you have a problem with ringback tone? Please clerify and also provide some info about the topology that you have such as H.323 or MGCP gateway etc. Thanks Ovais. ... View more

Hi, If you still are looking for a solution: Have you configured service mgcp option under the E1 controller? Thanks Ovais ... View more

Hi, I think you should first figure it out why you have this problem with in your one site "Pune", reason could be the same for between sites issue too. Please review some basic troubleshooting tips on this link below if you have not. http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml If no luck then share some more info about your setup. Thanks Ovais. ... View more

You can accomplish this by using the COR list, if you have not worked with cor-lists before then you would need to understand it first otherwise you will end up troubleshooting it for hours. Example: You will need to play with Inbound/Outbound assignment of cor lists: In this example here Phone 1 will use the dial-peer 100, phone 2 will use dial-peer 200 and phone 3 can use all of them. dial-peer cor custom name pt-portone name pt-porttwo name pt-portthree dial-peer cor list css-portone member pt-portone dial-peer cor list css-porttwo member pt-porttwo dial-peer cor list css-portthree member pt-portthree dial-peer cor list css-phoneone member pt-portone dial-peer cor list css-phonetwo member pt-porttwo dial-peer cor list css-phonethree member pt-portone member pt-porttwo member pt-portthree dial-peer voice 100 pots destination-pattern 9[2-9]..[2-9]...... corlist outgoing css-portone port 0/0/1:23 dial-peer voice 200 pots destination-pattern 9[2-9]..[2-9]...... corlist outgoing css-porttwo port 0/0/2:23 dial-peer voice 300 pots destination-pattern 9[2-9]..[2-9]...... corlist outgoing css-portthree port 0/0/3:23 ephone-dn 1 dual-line cor incoming css-phoneone ephone-dn 2 dual-line cor incoming css-phonetwo ephone-dn 3 dual-line cor incoming css-phonethree Hope it helps. Thanks Ovais. ... View more

Hi Craig, Yes you can use two TFTP servers for redundancy, read the deatils in the CUCM design guide at the link below, make sure to read the note too. The link is for CUCM ver 6.0 scroll down a bit to read about DHCP and Option 150. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/6x/netstruc.html#wp1043809 Thanks Ovais ... View more