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a Pair 4331 Cube HA , where the standy sometimes reloads - and sometimes more than once , and during that , it effect our sip calls ( disconnecting ) I know its default behaviour when recovering HAreload reason : RG-application reload on voice-b2bh...
Hello In 11.6 , agents had enterprise data showing up when they had a incoming call- in 12.5 it only shows up when you answer the call. Is this Cisco Finesse behavior 12.5 or is there a way to change it ? Thanks
Hi - there must be a limitation on showing the Calling Number(@param6) in the CCDR report - it say only 32765 available...so how can i run a report on a single number when im not able to select it ( it is probably beyond the 32765 available) It is t...
Hi allTrying to do an upgrade (FTD on box ) from 6.4.0.10 to 6.7 - the 1010 is starting upgrade and log me off - and is down for about 30 min and then comes back on with 6.4.0.10 image and no errors Ive tried with 6.5 and 6.6 as well , same outcome...
Hi Anupam Your layout works as well. Thanks for sorting it out for us - this is a great way of connecting the customers directly with Cisco - Keep it up
Hi Anupam Im using a test layout - but it seems if i use your 2 teamgadgets and not applying this :<gadget default="true" id="team-performance" managedBy="supervisorMultiTabGadgetContainer" maxRows="15">/desktop/scripts/js/teamPerformance.js</gadget>...
