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Hello Guys. Do you know if in Cisco UCCX (not UCCE) or Unity connection, or Even in InformaCast i can configure email trigger to voice call? Explain :We search for solution that, when email arrived the uccx or the unity or the informacast will crea...
Hello.In Cisco 8851 phone (sip88xx.12-8-1-0001-455), session line mode, there are three keys in the left side:1: Alerting Calls2: All Calls3. Answer OldestThere is a chance that i can add or change those option ?
Hello specialists. any of you succeed to retake the Webex Calling Intermediate Administration test after one failure ? I made the online course and unfortunately failed the test with 74.7 (pass 75). now can't retake it anymore. someone deal with thi...
Hello.We implement a UCCX 12.0.1.10000-24 for our customer and use the CUIC dashboard in order to view the agents/csq activity in real time.The issue is that the dashboard screen log-out after 4 hours and the customer must log-in again manually Does...
Thanks Nithin. The issue is that i don't want to change to enhanced because all the customer phones on session line mode and when i change to enhanced the message on the phone screen change i mean : A call-> to B in session line mode A see on the scr...
