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We are having issue on using the simultaneous interpretation for people that are joining using a Cisco room kit mini firmware installed is 10.19.4.2 using a touch 10 The meeting has the simultaneous interpretation turned on but when participant that ...
Hello, I have a Cisco SX80 installed in our conference room. We had a rolling power test over the weeked. So, we have power down everything and unplugged our VTC Rack. Upon powering the VTC Rack the SX80 is giving a Flashing "Power" light and a Stead...
We have purchased a Webex Room Kit Spark with a Cisco Navigator.The Navigator will not connect to the device. I have upgraded the firmware of the Room kit to ce9.15.3.17 so the Navigator should have followed the room kit device as soon as I connect t...
We have purchased a Webex Room Kit Spark with a Cisco Navigator.The Navigator will not connect to the device. I have upgraded the firmware of the Room kit to ce9.15.3.17 so the Navigator should have followed the room kit device as soon as I connect t...
Thank you for your reply. I looked at the link you have provided. No. There is no error message It's stuck on the first page sayung " connecting to the device" and it stays there. I know its not the connection, because I got a touch 10 to work. We a...
Hello marce1000, Thank you for your input. I'm sure the platform is compatible. This is issue of mine does not occur all the time which is really baffling. Sometimes it will connect fine, and once in a while my clients get the black screen with the ...
Hello Georg, Thank you for your input. The video is in the correct device. When the black screens comes up the "circle" loading/connecting is still up, and the ringing continues as if still needs to be picked up.