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Does anyone know if it's possible to use the write document step to save a prompt on an external server/directory? I want to record a prompt and have it stored and accessible on a remote server. Use case: Site managers call in to leave a voice m...
Good Day, I'm running CUCM 10.5.1 and having issues with a SIP normalization script. I am trying to change any diversion header, in an invite message, to a specific phone number. The script I am using is below but it doesn't make any changes to ...
Do the 8961 and 9971 phones support busy indicators with the CiscoIPPhoneDirectory xml service? I can pull up the directory but it doesn't give me status indication like the 7961 phones do.
I am trying to use DNS SRV records to get the proxy addresses. We have the SRV records created and can see that the SPA8000 is getting them via a packet trace but when I make a call the DNS SRV domain gets sent in the invite and not the proxy addre...
In our script we have a dequeue > redirect step that sends callers to voicemail. If the caller hangs up within the first second or two of the voicemail greeting the call shows up as abandoned in the HRC. If the caller waits another second or more...
Hi Sean, Thanks for the reply. I thought about keeping it on box but I thought there was a space limitation for storing prompts. I was concerned I might exceed it. There potentially could be a couple hundred messages possibly over a minute or two ...
We ended up using transcoding with our non-Cisco session border controllers to correct the issue. We could not get it to work with our Cisco gateways. Sorry I couldn't be more help. Regards.
Thank you for the info but I don't see anything in regards to the CiscoIPPhoneDirectory. The following will give me presence information for extension 22476 on the 7900 series phones but not on the 8961. <?xml version="1.0" encoding="UTF-8" standal...
