About simon hester

simon hester · 04-16-2025

Hi I have a customer running version 12.5 of UCCX. They have rather old Wall Board system and what we call contact centre manager that was written as a website about 15 years. I'm trying to see what if any functionality could be available natively wi...

simon hester · 03-21-2025

Hi All Whilst not completely new to UCCX script editing I'd have to say I'm a novis. I have inherited a number of scripts that are running on various applications on UCCX. These scripts are managing external customer access to some different telephon...

simon hester · 03-13-2025

Hi I wanted to know if it is a requirement or merely best practice to install the latest DST cop files. We are running version 14 and i see there is a new DST cop files called ciscocm.dst-updater.2024a-el7-00.14.0.1.cop.sha512 Several years ago we h...

User Directory search using CUCM AXL API · 01-15-2025

Hi Looking for some advise and answers to a couple of questions. I have a customer who wants to develop a directory lookup for there intranet so users can look up users phone numbers. I understand we need to use the AXL API Dev tool to access the UD...

simon hester · 10-23-2024

Hi I have a customer who currently used LDAP sync to pull in users from AD. The customer has requested if this sync can be done directly with cloud based system MS Entra/Azure. Is that possible? My additional questions sort of relate to the SSO for J...

simon hester · 04-22-2025

Hi I can try and look at those. Can't say I've used CUIC dashboards before so new to me. Thanks

simon hester · 04-16-2025

Relooking at this as finally have access to the Webex Control hub for the customer. With Webex control hub does this mean we can sync users from Entra/Azure to Control Hub and then from Control hub push the users to the on prem CUCM servers? Thanks

simon hester · 03-28-2025

Interesting thanks for sharing. Dare I ask what is the cost of the application?

simon hester · 03-13-2025

Useful to know. Just wish Cisco TAC had told me this before i spent some time installing it on a Cluster. TAC said i should install it. We then had some internal conversation when we were about to do a second cluster thinking it was not needed. Glad...

simon hester · 02-05-2025

Hi Christian We had to go with the Box to Box redundancy as per the cisco guide. Ultimately it changed in the later model so i followed this guide. Cisco Unified Border Element Configuration Guide Through Cisco IOS XE 17.5 - High Availability on Cisc...

Member Since	‎05-14-2021 07:03 AM
Date Last Visited	‎05-29-2025 03:24 AM
Posts	36
Total Helpful Votes Received	1

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User Activity

Wall Boards and Contact Centre Manager

UCCX Script Editing Guides

CUCM DST COP Upgrade 2024a for UK CUCM Cluster

User Directory search using CUCM AXL API

CUCM User Sync with MS Entra/Azure or similar and Jabber Auth

Re: Wall Boards and Contact Centre Manager

Re: CUCM User Sync with MS Entra/Azure or similar and Jabber Auth

Re: User Directory search using CUCM AXL API

Re: CUCM DST COP Upgrade 2024a for UK CUCM Cluster

Re: CUBE HA setup for new 8200 series router.