Hi there, I'm attempting to install Unity Express 8.5 on a 2911 but it's failing. I guess the module cannot connect to my FTP server after the ISM reboot, but before rebooting it can download some files for pre-install. I don't see where is the problem.. Please check the logs.. #service-module ism 0/0 install url ftp://user:pass@134.134.134.93/cue-vm-k9.sme.8.5.1.pkg Delete the installed Cisco Unity Express and proceed with new installation? [no]: yes Loading cue-vm-k9.sme.8.5.1.pkg.install.sre ! [OK - 22313/4096 bytes] Following languages are available for installation. # SKU Language Code Language Name ------------------------------------------------------------ 1 ITA it_IT CUE Voicemail Italian 2 ESP es_ES CUE Voicemail European Spanish 3 ENU en_US CUE Voicemail US English 4 FRA fr_FR CUE Voicemail European French 5 ESO es_CO CUE Voicemail Latin American Spanish 6 ESM es_MX CUE Voicemail Mexican Spanish 7 ARA ar_SA CUE Voicemail Arabic 8 NLD nl_NL CUE Voicemail Dutch 9 SVE sv_SE CUE Voicemail Swedish 10 NOR no_NO CUE Voicemail Norwegian 11 FRC fr_CA CUE Voicemail Canadian French 12 PTG pt_PT CUE Voicemail Portuguese 13 TUR tr_TR CUE Voicemail Turkish 14 HUN hu_HU CUE Voicemail Hungarian 15 ENG en_GB CUE Voicemail UK English 16 DEU de_DE CUE Voicemail German 17 DAN da_DK CUE Voicemail Danish 18 PTB pt_BR CUE Voicemail Brazilian Portuguese 19 KOR ko_KR CUE Voicemail Korean 20 CHS zh_CN CUE Voicemail Mandarin Chinese 21 JPN ja_JP CUE Voicemail Japanese 22 RUS ru_RU CUE Voicemail Russian 23 HBR iw_IL CUE Voicemail Hebrew You can install upto 5 language(s) on this platform. Please select the language(s) you want to install by entering the language number(s) Languages can be entered as comma separated or space separated list Example: 1,3 would select 'Italian' and 'US English' Enter languages:3 Following languages will be installed on the system: CUE Voicemail US English Do you want to continue with the selected options?(y/n):y input string: lang=no=1,CUE Voicemail US English #service-module ism 0/0 status Service Module is Cisco ISM0/0 Service Module supports session via TTY line 131 Service Module is trying to recover from error Service Module heartbeat-reset is enabled Service Module status is not available Install of ftp://user:pass@134.134.134.93/cue-vm-k9.sme.8.5.1.pkg in progress Install status : Waiting for RBIP registration from the ISM session: Secondary Boot Loader authenticated - booting.... Please enter '***' to change boot configuration: Detect and Initialze network device Backup current platform configurations.... SRE step 1 - SM registration... SRE step 2 - SM requests key file info... !!! Opcode Error - Get a wrong RBIP frame !!! SRE step 3 - SM stores registration info... SRE configuration keeps the same. No flash update needed! SRE step 4 - SM downloads key-file... Writing keyfile to flash Size 891 writing complete. Updating flash with bootloader configuration. Please wait .................. done. SRE step 5 - SM requests installer info... !!! Opcode Error - Get a wrong RBIP frame !!! SRE step 6 - SM stores installer info... Updating flash with bootloader configuration. Please wait .................. done. SRE step 7 - SM now downloads installer done. SRE step 8 - SM requests tcl header file info... !!! Opcode Error - Get a wrong RBIP frame !!! SRE step 9 - SM now downloads the tcl header file TCL header file downloaded completely size: 691 SRE step 10 - SM requests tcl file info... !!! Opcode Error - Get a wrong RBIP frame !!! SRE step 11 - SM now downloads the tcl file TCL file downloaded completely size: 22313 SRE step 12 - SM now boots Installer Verifying ... done. Starting Kernel. Platform: ism INIT: version 2.86 booting mounting proc fs ... mounting sys fs ... mounting /dev/shm tmpfs ... kernel.sem = 1900 4000 32 100 vm.overcommit_memory = 1 Welcome to Cisco Service Engine Setting the system time from hardware clock ********** rc.aesop **************** Populating resource values from /etc/ism_rsrc_file Populating resource values from /etc/default_rsrc_file Populating resource values from /etc/products/cue/default_rsrc_file Populating resource values from /etc/products/cue/ism_rsrc_file ==> Management interface is eth0 ==> Management interface is eth0 IOS IP Address Registration complete. Kernel IP routing table Destination Gateway Genmask Flags MSS Window irtt Iface 134.134.134.80 * 255.255.255.240 U 0 0 0 eth0 default 134.134.134.88 0.0.0.0 UG 0 0 0 eth0 Size of buff is: 65536 65536 bytes written Valid License file not found: Using default values INIT: Entering runlevel: 2 ********** rc.post_install **************** Changing owners and file permissions. Change owners and permissions complete. INIT: Switching to runlevel: 4 INIT: Sending processes the TERM signal STARTED: dwnldr_startup.sh sre_type= 1 Welcome to Cisco Systems Service Engine Helper Software Downloading ftp cue-vm-k9.sme.8.5.1.pkg Error: Download error Can not download cue-vm-k9.sme.8.5.1.pkg error code 0 : error type 'couldn't connect to host' Unable to install. Pl #sh run interface ISM0/0 ip unnumbered GigabitEthernet0/1.660 ip rip advertise 10 service-module ip address 134.134.134.85 255.255.255.240 !Application: CUE Running on ISM service-module ip default-gateway 134.134.134.88 no keepalive ! interface ISM0/1 no ip address shutdown ! interface GigabitEthernet0/1 no ip address duplex auto speed auto ! interface GigabitEthernet0/1.660 encapsulation dot1Q 660 ip address 134.134.134.88 255.255.255.240 no ip proxy-arp ip rip advertise 10 ! sh interfaces ism0/0 ISM0/0 is up, line protocol is up Hardware is PSE2, address is 8843.e161.6270 (bia 8843.e161.6270) Interface is unnumbered. Using address of GigabitEthernet0/1.660 (134.134.134.88) MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive not set Full-duplex, 1000Mb/s, media type is internal output flow-control is XON, input flow-control is XON ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:06:30, output 00:00:04, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 35000 bits/sec, 0 packets/sec 205954 packets input, 13425261 bytes, 0 no buffer Received 16373 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 0 multicast, 0 pause input 0 input packets with dribble condition detected 192435 packets output, 89907910 bytes, 0 underruns 0 output errors, 0 collisions, 1 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out #service-module ism 0/0 status Service Module is Cisco ISM0/0 Service Module supports session via TTY line 131 Service Module is trying to recover from error Service Module heartbeat-reset is enabled Service Module status is not available No install/uninstall in progress #ping 134.134.134.85 source gigabitEthernet 0/1.660 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 134.134.134.85, timeout is 2 seconds: Packet sent with a source address of 134.134.134.88 !!!!! Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms #ping 134.134.134.93 source ISM 0/0 % Invalid source interface - IP not enabled or interface is down from the ISM session: ServicesEngine boot-loader> ping 134.134.134.88 Sending 5, 32 byte ICMP Echos to 134.134.134.88: !!!!! Success rate is 100% (5/5) ServicesEngine boot-loader> ping 134.134.134.93 Sending 5, 32 byte ICMP Echos to 134.134.134.93: ..... Success rate is 0% (0/5) Thanks,
... View more
.jpg "Hall of Fame Master"){kind=icon}
