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Hi,
Recently, we get complaints about that people can not reach our call centers sometimes. Most of complaints about when you call the number, the ivr menu doesn't work or the call directly fails. We checked "Real Time Reporting Tool > Report > Con...
Hello,
In Turkey we have been using constantly summer time for last 2 years. That cause Contact Center Express' Scripts fail because system put back the time in october 22. We have handled with this problem by changing time in scripts up to this ti...
Hi, I have created 2 new subscriber last week and start monitoring over Real Time Monitoring Tool, after a few days i realize that "virtual memory usage"of both are higher than threshold ( other 3 manager that i had don't exceed the threshol). I sea...
Hello,
I am trying to setup a new subscriber node on a virtual machine, but i have a problem.
First of all i tried to add this node by following steps : system>server>add new>CUCM Voice/Video, but when i click save button, error message "Add failed. ...
Hello everyone,Today we reliaze that our 7925 phones do not transmit voice between each other in the same building but we make proper phone calls between 7925 and 7965 / 7821 phones. Also there is no problem between 7925g phones in different location...
First of all thanks for your replies. In our case it seems there was a problem with CTI ports. We had applied most of your suggestion but the problem solved after we regenerate CTI ports.
We had 150 CTI ports while we had 200 UCCX Premium Seats. We...
Cisco Unified Operating System Console
System version: 10.5.1.10000-24
VMware Installation: 4 vCPU Intel(R) Xeon(R) CPU E7- 4870 @ 2.40GHz, disk 1: 146Gbytes, disk 2: 146Gbytes, 16384Mbytes RAM, Partitions aligned
I defined TZ[primary] TZ[local...
Hi Gogna,I kept looking for the problem and finally i found the correct answer. There are 2 bugs between cucm and VMware tools such as ; https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz50894/?referring_site=bugquickviewredirhttps://bst.cloudapps.c...
Hi Gogna, i have reinstalled and i have been observing how it is gonna act. Virtual memory usage have been still rising, it is 74% now. Do you have any idea how to solve it.
