Anoop Krishnan
Level 1
Level 1
Member since ‎02-10-2015

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  • 82 Posts
  • 9 Solutions
  • 15 Helpful votes Given
  • 24 Helpful votes Received
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User Activity

Cisco Finesse 11.6 is giving "Cannot perform Operation: CTI-71" while agent tries to answer a new incoming call on the browser. Had tried logging the same Agent on a CTI desktop, it gives "The requested operation has been rejected, no specific detail...
I have a User who is using Finesse 11.6 from VPN and she is using a CIPC, as soon as the call comes it gets terminated, and the status goes from Ready to Not-Ready. This issue happens only when she is connected over VPN over any network provider. It ...
Is there a possibility where i can integrate Salesforce Service Console with UCCX 11, with the help of CRM Connector available for Salesforce.  I know we can achieve that in Cisco Finesse . Thanks in Advance
Community Statistics
Member Since ‎02-10-2015 05:57 AM
Date Last Visited ‎01-31-2019 03:48 AM
Posts 82
Total Helpful Votes Received 24
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