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I have a JTAPI application which can deflect incoming call to another diallable destination using Connection.redirect(destination), but is there any method that will decline the incoming call - resulting in the call being diverted to Voice Mail (with...
While using CSF devices created with mix case / lower case, the JAPI events and CiscoTerminial returned by JTAPI is inconsistent.The CSF devices are created as CSF<user-id> (user-id is in lower case from Active Directory e.g smithj )Provider.getTermi...
I have a JTAPI application which can deflect incoming call to another diallable destination using Connection.redirect(destination), but is there any method that will decline the incoming call - resulting in the call being diverted to Voice Mail (with...
I have a JTAPI application that needs to record the called party's DID numbers for the Incoming Calls. Incoming Calls to 11 digit DID over SIP trunk get directed to an internal 4 digit DN on a CTI Routepoint via Translation pattern with Called Party ...
@dstaudt, DavidWhen the provider in-service or out-of-service events are received in ProviderChangedEvent it gives the name of the provider: e.g:(P1-myidentifier-middlewareJTAPI) ProvOutOfServiceEv [#319996] Cause:100 CallCtlCause:0 CiscoCause:0 Feat...
Hi David (@dstaudt)Hope you are wellI have a related question on the call throughput capacity.When monitoring devices enabled for CTI and call events, what is the rate of calls per second that each CUCM subscriber (JTAPI node) can sustain consistentl...
Hi DavidI have a very similar server side CTi monitoring application (dating back to cucm 7) - monitoring all users' devices- using createterminal() when required and deleteterminal() when done. I always thought the limits are per subscriber pair (as...
found a way that works (for reasons David explained) - see my other question on this topic (below):where i mentioned ".....I am inclined to use the sendData to execute CiscoIPPhone with the payload for Decline soft key over JTAPI connection"https://c...
