Hello Cisco heroes, I have a question. There is a customer using UCCE version 11.6. The Windows server inside is running on 2012 version. However, due to EOS, the customer is considering a version upgrade and is asking if they can upgrade the Windows...

Hello Cisco heroes, I need your help. I am using it connected to an ATA device, but I am inquiring because faxes cannot be sent to a specific number, 02-123-1234. ARS sound is coming from that number. When a call is made to that number from the phone...

Hello, dear users and Cisco heroes! I have a question for you. I'm trying to configure PCCE 12.5.1 with 4000 agents, but I only see "LAB mode" and "2000 agent" options in the Deployment Type selection. Could I have missed something during the insta...