Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello to all,
I have an annoying problem that is happening to a customer and until now without any viable solution.
First, the systems involved:
UCCX Version: System version: 8.5.1.11004-25. Its a standalone server.
Backup Machine: Windows Serv...
Hello Community,
I'm facing an issue with WebEx that any meeting started by using Google Chrome v67 or Firefox(Most actual release)has no audio at all but if the meeting is started using Internet Explorer, it works without any flaws.
Cisco WebEx ...
Olá a todos,
Possuo um caso que está com TAC na Cisco porém continua sem resolução iminente.
O cliente possui apenas um DX650 e a usuária não consegue realizar o download do aplicativo via Google Play Store no telefone e nem instalá-lo.
O devic...
Hello community,
I need some advice to resolve an issue involving Corporate Directory on CUCM.
Topology is CUCM cluster has 2 servers,MCS 7825I5.
The problem is that no one can access Corporate Directory from their phones but I made a test con...
Hello,my question is: On the customer UCCX, he has 100(One Hundred)Cisco Unified CCX Standard Seat(s)licenses on the server, but actually,there is 108 agents configured.I do know that these agents will not appear in the CSD for the supervisors who ...
Hello Awad,See if it helps you:https://community.cisco.com/t5/collaboration-voice-and-video/quot-backup-initiation-timed-out-master-agent-might-still-be/ta-p/3135398I also have the same problem with a customer but I didn't try yet the solution above...
Olá,Existe sim. Veja a matrix de compatibilidade dos CSR no link abaixo(Vide que este link apenas lista as versões que hoje possuem suporte e estão sendo comercializadas):https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/unified/commu...
HelloCheck on the link below if your phones support this feature:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat11_6_1.html
Hi,Is there a firewall between CUCM and phones?Or a router filtering SIP? Looks like there's a device resetting your connection or a device filtering your network. Try to upgrade the firmware, read the release notes of the actual firmware to see if a...
Hello Ahmed,
Please use these links for your concerns:
https://www.youtube.com/watch?v=dF4GF3vAjFs <<-- CUCM Migration 8.6 to 11.5
https://ccieroot.com/2016/04/22/upgrade-cucm-8-6-to-11-using-pcd/
https://www.cisco.com/c/en/us/td/docs/voice_i...
