Nope. Please refer the same guide for uccx version 11.x

This means the end user does have the appropriate permissions to view the admin created dashboard. You need to follow that document, go to the dashboard report / folder and assign permissions for other users.

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-intelligence-center-1161/214670-configure-cuic-to-assign-permissions-for.html

Hello @shahulhameed I haven't got a chance to use this feature yet. If I were you, I would check the system based on the this tech note https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/213809-identify-context-s...