Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
This means the end user does have the appropriate permissions to view the admin created dashboard. You need to follow that document, go to the dashboard report / folder and assign permissions for other users.
Hello @shahulhameed I haven't got a chance to use this feature yet. If I were you, I would check the system based on the this tech note https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/213809-identify-context-s...
Then you can make a test call and then after 2 mins look at RTMT real time traces. Double click on the failed call log and click on the SIP invite sent from your GW to the CUCM. You should be able to see the no of digits received by CUCM. It should m...
