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Hi Team,I am looking to upgrade the UCCX (HA Setup) from version 11.6.x to 12.5.1. I have reviewed the below upgrade guide for 12.5.1. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/install/guide/uccx...
Hi Team,
I would like to understand the switch version steps on CUCM when we do refresh upgrade to version 12.x (Multi node cluster).
Till CUCM version 10.x, i believe we followed the below steps for refresh upgrade (to 10.x).
1. Upgrade the publis...
Try changing the problem phones to 10.254 subnets and see if the issue is reproduced? The best way to troubleshoot the media issue is by taking packet captures and analysis where the packets are getting dropped. Regards,Mohammed Rafi
Hi Abdul, You also need to consider that Cisco has announced End of life for BE 6000 servers (C220M3) for medium and high density servers. https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/eos-eol-notice-...
You could be hitting the defect CSCvs21198. Hostname gets converted to Lower case irrespective of the case given during Installation or Upgrades Regards,Mohammed Rafi
Thanks Mike. Yes, I agree the same regarding OS change.Also, I believe there will be no issue in following the below steps. If have any suggestions, please advise.Steps to follow:1. Upgrade the UCCX publisher from 11.6.1 to 12.5.12. Upgrade the secon...
