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Hello everyone,At a client, I Integrated the Unity with the 365 in the cloud and we made a Call handler that sends the received message to the email of one of the workers.The problem is that every time it works properly for a day or two and then the ...
I would be very happy for your assistance!
I have a script that I made for a bank, and I need help with the process of deploying the script because the go live will be done branch by branch, in a slow and controlled manner.
The client wants a separat...
Hello everyone,
Soon we are starting to implement Webex Meetings,
Is there a complete guide on how to define the architecture and the settings themselves that must be performed? Also in terms of the addresses and ports that need to be opened?
Is ther...
Hello everyone,
Is there an option to change the download format from 128kbps to 64kbps?
I suspect that after the version upgrade the download format changed.We upload the recordings to other programs and now we have to use programs that change forma...
Hey,
The client asked me to create a log from a new script -I tried to do it using Custom Variables, But because there is a problem with the reports, sometimes I see the values and sometimes not,so I want to create a file that I will write into and...
Hi Thomas,
We have an issue with excess records in the database because the reports were being received empty
After we opened TAC we reduced the amount of records and the reports worked again.The amount of records is still above what Cisco offers (...
Hi David, thank you very much for the response.
Unfortunately there is no possibility because the client cannot.He wants the simplest thing that will work...
