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All,Trying to troubleshoot what appears to be an Application Dial Rule problem when using the Click To Call widget. Currently, can only dial internal extensions without issue. Getting "Destination cannot be reached error" with all outbound calls. ...
Does anyone know if a way to pre-program a softkey or speeddial to automate the process of setting up a MeetMe conf bridge for a specified DN? So far, I've tried associating the MeetMe pattern DN(s) with an IP phone, but not having any success so fa...
I just have two quick questions about updating the firmware/phone load on UCCM 6.1.2. We have a 3-server UCCM cluster; 1 Pub & 2 Subs. We are using the two Subs as primary TFTP servers and the Pub as TFTP backup for all IP phones.Question 1Is it nece...
All,I need to create one list of speed dials for all IP phones in one remote site to share. I'd like to present this list to the IP phones as a service so that I can control which phones have access to this centralized speed dial listing. I'm not qui...
- Current platform is UCCM 6.1.2- Using idle URL to display company logo (still xml image)on all IP phones- Having issue in which all 7921 wireless IP phones are unable to display the image; getting XML error- Did some research and found a Cisco doc ...
I found that I was able to get the LLDP-MED packets flowing by performing the following steps:When building a new config:1) Enable LLDP from the Global Config CLI: lldp run2) Create a network-policy profile for the voice vlan (in my example, the voi...
All,Just wanted to update this by saying that I have yet to resolve this issue, but plan to upgrade UCCM from ver 7 to ver 8 near end of this coming Aug. Therefore, I'm closing this thread. After conferring with TAC, it was their recommendation tha...
We got this working.Here's what we did:1) Switched the PRI config on the Cisco VGW from Network to User (PRI NI2)2) Switched the PRI config on the ShoreTel switch from User to Network3) Changed the Call Search Space in the "Call Routing Information -...
Where do I find the control in the Shoretel Director console to enable external routing? We are permitting our users access to the PRI interface on the Cisco VGW via a User Group within Shoretel.
Hello, I was wondering how we can get this to work between ShoreTel Shoregear switch and Cisco 2811 VGW with cross-over cable between the two serving as tie-line T1 PRI. We have the 2811 acting as the Network/CO to the Shoregear switch as User. The...
