I have 5 existing Unities that have been in production for a minimum of 4 months. They are all Unity 4.0.3 SR1 and are all digitally networked. I am adding a new site and the GSM in the new location does not see the other locations. My new locatio...

When I program my greetings, I do not allow "Caller Input" in the Alternate Greeting but the caller is allowed to dial an extension. However, when I test this, I cannot dial an extension. My understanding is that when Alternate Extension is activat...

I have read the Global Subscriber Manager tool.When I go to the GrantUnityAccess tool, it refers to NT4 but we are running with Windows 2000. Do we still have to do this step?I also need to be sure that this tool will import the user messages, name...

Hi,I am creating a custom directory greeting but the customer wants me to change the instrctions that are palyed to the caller. What they want is" Please enter the first few letters of the last name...."So, where do I find that wav file?Thanks,Luba ...

Call me crazy -Unity 4.0.3 - Service PAck 4If a mailbox has not been assigned and one presses the "Message" key, it routes to the Opening greeting which in this case is the receptionist during the day. How can I route it to the customized opening gr...