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Hi, I have a strange problem, and I'm failing to find the right setting. I'm able to put an existing call on hold and answer a second call. However, many users are unable to; they only get the option to End Call and Answer. I validated that the users...
Hi All!Is there a way to bulk allow users to download their own call recordings and transcripts? We're using the built-in webex recorder. This is the setting I'm talking about:Ideally, I'd be able to use my calling template to set this, but I can't s...
Hi, Is Webex calling able to sync groups from Entra? I have groups added to the Enterprise App, and the users are syncing fine. However; the groups are not showing up in on the "Group" page. I'm trying to use my Entra groups to sync to Webex Calling ...
Hi;
I'm trying to collect metrics on the utilization of my hunt lists. To give some context on the usage of these hunt lists, they essentially are a list of shared lines that we broadcast calls to (example: Department A has ten phones with three sh...
Hi guys;
Quick question. I have to move the physical position of our ESXI host in it's rack, so I want to shut it down. The device only houses our subscirber CIMP, CUCM server,and our Expressway Edge Server. Can I shut these down without doing anyt...
Alright, idk why, but I fixed by doing the following:Assigned my users with Customer Assist a Professional License, then unassigning the professional license (as CA should already include pro)
