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Hi All, I've run into an issue using CVP Studio 11.6.1 DB Element. I am attempting an INSERT into a custom MS SQL 2014 database on a custom server.
The first two fields are integer and the third a varchar(50).
Sample INSERT statement is: INSERT INT...
Installed ES132 on top of Unity 4.2(1) in order to address CSCse16249 as listed in the ES readme. Also running latest Bulk Edit (4.0.113), however the option to prepend digits does not show under Call Handler section of Bulk Edit (it does show under ...
I'm looking to find reasons for having 'Canceled' calls on the outbound dialer for IPCC Enterprise. For example, running a camqry11 has a column marked 'Canceled'. Webview helps says:The number of contacts in a half-hour interval where the dialer can...
As title states, looking to see if a tool exists to copy/move a subscriber's private list(s) to another subscriber...specifically running v3.1.5 VM Only.Thanks for the input!
Have a ICS box running 2.6.2 system software and 3.3(3) CCM. Came back to office on a Monday and the callmanager service was shutdown. Manually restarted it but continued to get errors in App Log including Route Points continually unregistering and C...
Update: I was able to solve this issue by doing the following for my SQL Query using double quotes:
SET QUOTED_IDENTIFIER OFF;INSERT INTO TABLE_NAME (RouterCallKeyDay, RouterCallKey, IPIVR) VALUES ({Data.Session.routercallday},{Data.Session.routerc...
Then I am confused by these statements: First from Jeff Lindborg:Just as a side note here - Unity 4.2(1) has an ES available that provides new functionality on call handlers that can automate this to a great degree - this will also be in the upcoming...
Hi, Unfortunately this is not what I am looking for. The No ring answer timeout is a 'number of seconds' timer for ringing and the Logout non-activity timer is a timer to go from Not Ready to Logged Out. I am looking for the counter whose default is ...
My understanding was that this controls the Agent Reservation Timer, but not the number of dtaborts before the agent is put Not Ready. For example, currently our AgentReserveTimer is set to 7 seconds (which based on our current conditions may need to...
