I'm working with a client to setup outbound campaigns for a few of their business units. They load names, phone numbers, customer account numbers into the campaign. If a user answers, I'm transferring the call to an agent. I'd like to send the custom...

Unity 4.0.2 - 2000 SP4Exchange 5.5 offbox - 2000 SP4Win2k ADWe recently upgraded client from 2.4.6.161 to 4.0.2 and will go to 4.0.3 shortly. We have a subscriber that's hosed. DBWalker reported ch_%name% handler as bad. We had DBWalker remove the su...

We have a client w/ a single domain and multiple Exchange servers (I believe in seperate routing groups...I'll verify). I was trying to figure out how I was going to use the IVC between offices and then realized I shouldn't need it since both Unity a...

I have (2) Unity servers connected to seperate Exchange servers (no connectors, replication or anything....just SMTP). I wan't users w/ VM msgs on one Exchange server to be able to forward VM to users on the other Exchange server and have the messag...