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Can someone assist me in troubleshooting this problem, there is no MWI on any phone, voicemails are able to be left and retrieved, but we don't get any visual indication of them on the handsets. Also dialing the MWI ON number from a handset 4906 XXXX...
HelloWe have the following config and have configured a num-exp command for external access to voicemail. When callers call from external to access their voicemail, it seems DTMF tones are not being passed. I have attached output from debug ccsip me...
We have the following configuration for shared lines as overlays on UC520. I tried to change the overlayed lines to octo-lines for barge support but this is not configurable. I'm not sure if this would even be a good idea but was going to see the o...
I have the following configuration, trying to tag some routes on a core switch and the route-map tag is not being applied/advertised, i am wondering if the config is missing something?The route –map is configured as follows: route-map STAT-Redist p...
We have the following configuration at a remote site and have issues with incoming calls when in fallback mode, outgoing calling works fine, but incoming gives busy tone. Can someone see anything wrong with the config? Thanks.
Thanks for the responses guysI got it working in the end by changing the following configdial-peer voice 4901incoming called-number 490[67]....sip-uamwi-server ipv4: 10.223.249.183 unsolicitedRegardsChris
Thanks for your help guys.I couldn't get it working using num-exp, so have created a translation rule and applied it to incoming dial-peer, seems to be working a treat.Chris
Thanks guysAdam, I tried it on the 7100 dial-peer and the same issue...no DTMF is recognised.Pratik, I also tried hairpinning it back out to Cisco TAC and the DTMF is getting recognised, so I think it may be a CUE issue.....Can you advise of debuggin...
Hi AdamThanks for the reply...CUE version is 8.5.1It is just an issue when calling from external trying to access voicemail.Calling internal works ok, when dialling 5599 it goes directly to the users voicemail box.I have changed DTMFrelay on dial-pee...