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Hi guys, curious if it's possible to use remote destination without Jabber? Either a dummy device or hardphone? More familiar with UCCE which I know it is possible there, wasn't sure about CCX though.
This bug is incorrect, Domain Admin is not required. DACL inheritance with replace has to be disabled. Only full control of the parent OU over Cisco_ICM is required to allow Domain Manager to work completely.
Hey folks, had a quick question regarding UCCE and Finesse. Do you know if there's any way to force agents to select a wrap-up code in Finesse before going on to the next call? I asked PDI and they did not know. In the end it's a user training issue,...
I had posted this using the "Ask a question" button on the main community page but for whatever reason I couldn't find it after I submitted it so I am submitting it as a discussion instead. Hello, I can't get inter-vlan routing to work on this 3560. ...
