I am currently deploying a combo of 1532E's (root and non-root) at some of my remote locations.  The distance between units would be on average of around 1000 feet.  Of the 6 locations that I have deployed this solution, only two have been of a non i...

All,I currently have a simple UCCX script with a DOW and TOD variable set, but need to make an adjustment to accommodate a new schedule for a call center queue.  My DOW is Monday - Friday, and TOD is set to 8am-5pm.  I need to make a change to where ...

Hey guys!  I'm stumbled onto an issue that I have found a work around for, but I haven't been able to fully resolve.  I have a location that has 2 ISP connections.  One is being used as the primary Internet while the other serves as a backup.  The sl...

I have two ASA5510 firewalls configured in a active/passive failover.  There are also two core switches.  Firewall 1 is directly connected to core 1 and firewall 2 is directly connected to core 2.  Each network closet is dual homed to the core switch...

All,I'm having random issues with calls not going through at a site of mine.  This is a small office with about 12 phones.  They are using Cisco 7940 handsets.  What I'm being told is that sometimes they can dial a number and the call goes through fi...