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I need an incomng call to transfer to userA's mailbox between 8-3 and ring his extension and then go to VM after 3PM.I have this setup on Unity 5.0 - The Call has to go into Subscriber's mailbox greeting between 8AM and 3PM - This was accomplished by...
We have Unity 5.0.I am trying to set up a Call handler based on 2 new schedules I created.The First schedule covers 8am-3pm and second schedule covers 3pm and later.I am trying to point an extension 2222 to ring another extension 1000 during the seco...
Is it possible to have Unified Messaging with Unity Express that comes with Unified Communication 500 Series.Any documents/white sheets to support or deny it?If not what would the best option to get this feature for a small scale solution - as small ...
We have Unity 4.0.3SR-1, when a user presses Messages, there is no option to go to deleted messages, review and erase if necessary. I thought this was available in all 4.0.x versions. I know it works on 4.0.4 versions - it says 2 for deleted messages...
On Unity 4.0.5,This problem is seen for one specific subscriber - his mailbox has same permissions as the others but the voicemails do not go through.They are stuck on the UnityMTA/failed Folder.Rebooting Unity did not help.When the voicemail box is ...
I am Sorry, I missed the Time Schedule step on the previous email - Here is the correct configuration -Created Time Period - Open (8AM - 3PM) Created Time Period - Closed (3PM-12AM,12AM-8AM) Created Time Schedule Classhrs - Assigned Time Period OpenC...
HiThis is how I set it up actually, but everytime I put the phone or CTI Routepoint in a partition with a time schedule on it,The Calls kept failing saying" Call cannot be completed as dialed". I understand this happens with Partitions and CSS issues...
Thanks for the quick reply.I do have CUCM 6.0 and have already tried that option with no luck - even called into TAC and they were not much help either.If you have a working setup similar to my scenario and could share it - I might be able to try tha...
Hi KevinThanks for the reply - What does Integrated Messaging imply? On the Data sheet, it sounds a lot like Unified Messaging? Is it only voicemails showing up on an email client?Not Fax or other things?ThanksAnupama