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- About Michael Clay English
05-29-2019
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Member since
10-20-2006
6
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10
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0
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Created by
Michael Clay English
in Switching
in Switching
11-11-2009
11:37 AM
11-11-2009
11:37 AM
I have an issue where the QOS on the 3560 is not working or reporting correctly. The setup is 1) Remote site 2811 with Metro Ethernet Handoff. (Access lists contain standard voice, voice signaling and video ports and ip addresses and these access lists are identical on both devices) Metro Ethernet is provided to us via a standard CAT6 from the Metro E controlled switch. ! class-map match-all priority-data match access-group 103 class-map match-all voice-video-traffic match access-group 102 ! ! policy-map QOS-POLICY class voice-video-traffic priority percent 50 set dscp ef class priority-data bandwidth percent 20 set dscp af31 class class-default fair-queue random-detect ! interface FastEthernet0/1 description Connection to Metro Ethernet ip address 10.254.254.2 255.255.255.252 service-policy output QOS-POLICY ! ! << just showing voice and video class here>> ! sh policy-map interface FastEthernet0/1 Service-policy output: QOS-POLICY Class-map: voice-video-traffic (match-all) 14142 packets, 3711515 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: access-group 102 Queueing Strict Priority Output Queue: Conversation 264 Bandwidth 50 (%) Bandwidth 5000 (kbps) Burst 125000 (Bytes) (pkts matched/bytes matched) 7/1042 (total drops/bytes drops) 0/0 QoS Set dscp ef Packets marked 14142 2) Corporate 3560E has mls qos configured. ! class-map match-all priority-data match access-group 103 class-map match-all voice-video-traffic match access-group 102 ! ! policy-map QOS-POLICY class voice-video-traffic police 5000000 80000 exceed-action policed-dscp-transmit set dscp ef class priority-data set dscp af31 police 2000000 40000 exceed-action policed-dscp-transmit class class-default ! ! interface FastEthernet0/1 description Connection to Metro Ethernet no switchport ip address 10.254.254.1 255.255.255.252 mls qos trust dscp service-policy input QOS-POLICY ! FastEthernet0/1 Service-policy input: QOS-POLICY Class-map: voice-video-traffic (match-all) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: access-group 102 Class-map: priority-data (match-all) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: access-group 103 Class-map: class-default (match-any) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: any 0 packets, 0 bytes 5 minute rate 0 bps ! Any ideas on what I am missing?
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Created by
Michael Clay English
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
11-11-2009
11:08 AM
11-11-2009
11:08 AM
I have an issue where the QOS on the 3560 is not working or reporting correctly. The setup is 1) Remote site 2811 with Metro Ethernet Handoff. (Access lists contain standard voice, voice signaling and video ports and ip addresses and these access lists are identical on both devices) Metro Ethernet is provided to us via a standard CAT6 from the Metro E controlled switch. ! class-map match-all priority-data match access-group 103 class-map match-all voice-video-traffic match access-group 102 ! ! policy-map QOS-POLICY class voice-video-traffic priority percent 50 set dscp ef class priority-data bandwidth percent 20 set dscp af31 class class-default fair-queue random-detect ! interface FastEthernet0/1 description Connection to Metro Ethernet ip address 10.254.254.2 255.255.255.252 service-policy output QOS-POLICY ! ! << just showing voice and video class here>> ! sh policy-map interface FastEthernet0/1 Service-policy output: QOS-POLICY Class-map: voice-video-traffic (match-all) 14142 packets, 3711515 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: access-group 102 Queueing Strict Priority Output Queue: Conversation 264 Bandwidth 50 (%) Bandwidth 5000 (kbps) Burst 125000 (Bytes) (pkts matched/bytes matched) 7/1042 (total drops/bytes drops) 0/0 QoS Set dscp ef Packets marked 14142 2) Corporate 3560E has mls qos configured. ! class-map match-all priority-data match access-group 103 class-map match-all voice-video-traffic match access-group 102 ! ! policy-map QOS-POLICY class voice-video-traffic police 5000000 80000 exceed-action policed-dscp-transmit set dscp ef class priority-data set dscp af31 police 2000000 40000 exceed-action policed-dscp-transmit class class-default ! ! interface FastEthernet0/1 description Connection to Metro Ethernet no switchport ip address 10.254.254.1 255.255.255.252 mls qos trust dscp service-policy input QOS-POLICY ! FastEthernet0/1 Service-policy input: QOS-POLICY Class-map: voice-video-traffic (match-all) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: access-group 102 Class-map: priority-data (match-all) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: access-group 103 Class-map: class-default (match-any) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: any 0 packets, 0 bytes 5 minute rate 0 bps ! Any ideas on what I am missing?
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Created by
Michael Clay English
in IP Telephony and Phones
in IP Telephony and Phones
08-08-2008
11:56 AM
08-08-2008
11:56 AM
Wanted to mention that internally it all works perfectly.
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Created by
Michael Clay English
in IP Telephony and Phones
in IP Telephony and Phones
08-08-2008
11:55 AM
08-08-2008
11:55 AM
Customer has UCMBE and MGCP PRI. Incoming calls are directed to a CTI Route Point forwarded directly to voicemail for a system handler based Auto Attendant. This issue is that when the number is called the caller never hears a ring at all. What they do hear immediately is about 3 words into the auto attendant greeting. Example: Greeting is "Thank you for Calling...." Customer dials number and hears "for Calling..." or "Calling... Is there a way to delay this voice response from Unity or add additional "ring" time to the PRI?
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Created by
Michael Clay English
in IP Telephony and Phones
in IP Telephony and Phones
01-31-2008
09:43 AM
01-31-2008
09:43 AM
I found this in the troubleshooting guide. Initialization of Telephony Fails Symptom The attendant received a message that the initialization of telephony failed. Possible Cause The following list gives additional causes: •No attendant console application user and/or authorization user exists. •The controlled phones do not reside in the controlled device list of the attendant console authorization user. •The user names that you set for the attendant console application user and the authorization user on the Application Configuration window do not match the usernames that you set for these users in the Cisco CallManager Attendant Console Server service parameters. •The attendant console application user is not associated to the Standard CTI Enabled user group, Standard CTI Allow Call Park Monitoring user group, and/or the Standard Allow Control of All Devices user group in Cisco Unified Communications Manager Administration. Even though I had Standard Allow control of all devices selected, it did not work for me until I added the Standard CTI Enabled user group and Standard CTI Allow Call Park Monitoring user group to the "ac" user. Call control came up immediately when I saved the user settings.
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Created by
Michael Clay English
in Contact Center
in Contact Center
09-04-2007
06:48 AM
09-04-2007
06:48 AM
Andy, what are the ports for the Agent Desktop that we should prioritize?
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11-11-2009
I have an issue where the QOS on the 3560 is not working or reporting
correctly. The setup is 1) Rem...
11-11-2009
I have an issue where the QOS on the 3560 is not working or reporting
correctly.The setup is1) Remot...
Created by
Michael Clay English
in IP Telephony and Phones
08-08-2008
08-08-2008
Wanted to mention that internally it all works perfectly.
Created by
Michael Clay English
in IP Telephony and Phones
08-08-2008
08-08-2008
Customer has UCMBE and MGCP PRI. Incoming calls are directed to a CTI
Route Point forwarded directly...
Created by
Michael Clay English
in IP Telephony and Phones
01-31-2008
01-31-2008
I found this in the troubleshooting guide.Initialization of Telephony
Fails Symptom The attendant re...
Created by
Michael Clay English
in TelePresence and Video Infrastructure
10-31-2007
10-31-2007
Specifically the OS SR update and the SUN JAVA version download and
update as detailed in the
docume...
Public Statistics
| Date Registered | 10-20-2006 01:21 PM |
| Date Last Visited | 05-29-2019 01:23 PM |
| Total Messages Posted | 6 |
| Total Helpful Votes Received | 10 |
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