About brunonogaki

brunonogaki · 08-13-2019

Hello, Does anybody know how to get the length of a JSON Array in CCX Scripting? I have the following JSON:{ "value": [ { "item1": 1, "item2": 2 }, { "item1": 3, "item2": 4 },...

brunonogaki · 01-16-2011

Hello everybody,I followed some documentation to configure MVA, and it is working fine. I did some tests and I could make it work using harpinning or not... For the E1 R2-Digital links I used hairpinning and for E1 ISDN PRI links I could make it with...

brunonogaki · 01-08-2010

Hello everybody,I'm deploying a CUCM 7.1.3 + Unity Connecion 7.1.3 to a customer, and I have a doubt when using overlapping extension. As it's a large environment, he has overlapping extension number in his multiple sites. For example, both SiteA and...

brunonogaki · 09-26-2009

Hey Guy,I have removed the LDAP sync from my CUCM6.1.3 following these steps:1 - Stopped Cisco Dir Sync2 - Disabled LDAP Authentication3 - Disabled LDAP Sync4 - Removed LDAP Directory informationSince then, I can't log in Extension Mobilty anymore. I...

brunonogaki · 08-13-2019

That's it, mate! :) Thank you so much!!! Bruno

brunonogaki · 08-08-2019

Hello Anthony, I guess even if you make a consult call, and end that call, the CSQ Name arrives filled to the Post Call Script. If it comes blank, that would also work. As per my testing, the only thing I found to be different from the main call and ...

brunonogaki · 08-07-2019

Yes, sure!So I am assuming you already have the PostCallTreatment configured, and properly redirecting to a Trigger when the agent ends the call via Finesse. In the main script:1. Create a String variable called callID2. In the begining of the scrip...

brunonogaki · 08-07-2019

The agent is pressing the End Call button in Finesse, which transfers the user to a post call script. I implemented the solution in the production environment, and everything is working fine.

brunonogaki · 08-06-2019

Hello guys, I have resolved my situation in the following way (I hope that applies to you as well): In the Main Script:- Set a variable callID = Get Contact Info (Implementation ID)- Send the variable callID in the Set Enterprise Info step to the Pos...

Member Since	‎10-27-2007 05:25 AM
Date Last Visited	‎10-04-2021 09:50 AM
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Get the length of a JSON Array in CCX

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Unity Connection 7 with overlapping extension

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Re: Get the length of a JSON Array in CCX

Re: UCCX - Post Call Survey - how to restrict during Call Consult

Re: UCCX - Post Call Survey - how to restrict during Call Consult

Re: UCCX - Post Call Survey - how to restrict during Call Consult

Re: UCCX - Post Call Survey - how to restrict during Call Consult