About wflores

wflores · 03-10-2010

Hello specialists, a customer made an upgrade from CUE 3.1 to 7.1 but for CUE 7.1 they do not have PAK license to enable the voice mail, so need to downgrade the CUE to 7.0 in order to load the license from software download at cisco web using a CCO....

wflores · 08-02-2009

Hello everybody.A customer has configured AA using extendend service (CRA), which was running on the same server CallManager 3.3 but the CRA services on the server are not enable to start again neither de administratacion.I have to give a solucion fo...

wflores · 07-04-2009

Hello everybody.I have a lab with 2 callmanager expresses both registered to Gatekeeper. I can make a video call inside each callmanager express but I'm not able to make video calls when I call from callmanager express A to B and viceversa, I just ge...

wflores · 03-13-2009

Hello specialists!I have a problem with only one DID and 149 DIDs work fine.There is a CallManager 5.1(2b) and gateway 2811 using h323 between CallManager and the gateway. The calling party number is 24131611 and the called party (DID) number is 7720...

wflores · 02-26-2009

Hello everybody, a customer needs that that the agent does not have the answer option and the incoming calls get to the agent automically is it possible?The Callmanager version 4.2(3) and IPCC Express 4.0.Any ideasRegardsWalter

wflores · 08-01-2009

Hello, I need to configure B-ACD-AA applications that runs on IOS Cisco 2801, and send to calls to CallManager 3.3 and PBX Alcatelaccording with the selection the callers.Do you have the steps to follow according that is needed to configure Hunt Pilo...

wflores · 07-10-2009

HI MichaelI followed your instructions and the video between both ccme through GK is working.THANK VERY MUCHWalter Flores

wflores · 03-14-2009

Thank for answering I already delete the DN 758 on the CallManager then I added to the test phone but the issue continues.The DID call does not get through, I receive the Cause i=0x80A9 Temporary failure.RegardsWalter

wflores · 02-27-2009

Hi thanks for answering,I will use your suggestion, but I was wondering how the IPPC-X will be handled the NOT READY state, because it is configured the agent does not answered, the IPCC-X change the agent state from READY STATE to NOT READY STATE, I...

wflores · 02-26-2009

HI, THANKS FOR ANSWERING.I menat was:The agent is already Login, when the agent receives a call, he does not need to push the answer button, the customer needs that the call is answering by the agent automically without pushing the answer button on C...

Member Since	‎05-19-2006 03:04 PM
Date Last Visited	‎04-27-2022 10:01 PM
Posts	115
Total Helpful Votes Received	5

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How to downgrade CUE 7.1 to CUE 7.0

How to configure b-acd-aa script in cisco 2801 for CCM 3.3

Video Calls between 2 callmanager express through Gatekeeper

Cause i=0x80A9 Temporary failure only 1 DIDs with CCM 5.1(2b)

The incoming calls get to agent automatically,no answer button?

Re: AutoAttendant type TCL - which one ?

Re: Video Calls between 2 callmanager express through Gatekeeper

Re: Cause i=0x80A9 Temporary failure only 1 DIDs with CCM 5.1(2b

Re: The incoming calls get to agent automatically,no answer butt

Re: The incoming calls get to agent automatically,no answer butt