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We are planning to install Cisco Expressway-C and Expressway-E cluster across three separate data centers which are connected via WAN connection (No VPN). Please refer to the attached proposed network diagram for reference. Please let me know whether...
Our Setup, hub site with voice PRI and POTS lines with CallXpress voicemail system and remote sites with IP Phones and POTS lines.When the remote site goes into SRST mode everything works except the VM-Integration. When the user press the message key...
I am trying to write a text file using the "Write Document" step in my UCCX script to a network share. If use the local harddisk folder as the destination for the file then it is writing the file, but when I tried to write the file to the network sha...
Is it possible to install TTS option after completly installing the Unity server. I did not have license to TTS during initial install, and did not select the option to install TTS. Now I have the license for TTS and wordering whether I can install T...
Sorry for not providing the exact picture. We are using the CME SRST fallback configuration as follows:!dial-peer voice 9999 pots destination-pattern 912123334444*.... port 0/1/0 forward-digits extra inband prefix 112123334444,,,,,,*!!num-exp 8400 91...
Thank you for the reply. I am not sure whether we are talking the same think here. My requirement is to write a "text" file to a network share, the name of the file should be the agent ID and the content of the file should be the Caller-ID.Thank you,
IP Phones could be daisy chain, but only the 1st phone which is connected to the wall will power from PoE. The 2nd phone require a external power supply. Also when you have a voice VLAN/Data VLAN setup, the 1st phone will get an IP address from the v...
