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When leaving message calling from outside the office - can time delay before system says "Good-bye" be increased? Call (AutoAttendant)enter extension, record messagesend message. Unity prompts for "If you would like to try another extension please do...
Have a customer running Unity 4.2(1). WHen using the phone to set alternate greeting the following occurs."Attempted to setup my alternate greeting but was unable to set an end date. When I pressed "7" (for seven days later) I got the following messa...
New customer CM 4.2.(3) has set up remote site to site vpn's for users. He can register phone fine and can take calls without issue. Outbound calls get a "network busy" message. the setup is pure not cisco - "I am currrently using a Linksys WRT350N W...
We provide contracted Day 2 support for customers. We have had many issues lately where complaint is "no inbound or oubound calls". Gateways are all MGCP (various makes and models) with varying levels of Call Manager versions (4.0.2, 4.1.3, and 4.2.3...
While we wait for the TAC - client has odd issue. If a message left in Unity is over 60 seconds in length, Unity will not respond to DTMF commands for standard coversation. All paramters are default (message length etc). Unity version is 4.0.5. Anyon...
thanks for the quick reply. I did hear back from the TAC and he pointed us to the following:http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsd45360We will apply ES38 today and hopefully have this reso...
We have an odd issue and not sure if anyone else has seen this. WE resolved the 40\60\41\61 time issue with the manual database change and all is good. However if you unplug a 41 or a 61 and plug it back in the time is off by one hour again. If you r...
We have an odd issue and not sure if anyone else has seen this. WE resolved the 40\60\41\61 time issue with the manual database change and all is good. However if you unplug a 41 or a 61 and plug it back in the time is off by one hour again. If you r...
We have an odd issue and not sure if anyone else has seen this. WE resolved the 40\60\41\61 time issue with the manual database change and all is good. However if you unplug a 41 or a 61 and plug it back in the time is off by one hour again. If you r...
we have the same issue. We provide support for approximately 50 customers. we are fielding calls from many that are stating that the phones are not updating. The only way around it so far is to create a date\time group that is an hour ahead of yours ...
