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Member since ‎10-27-2015

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  • 12 Posts
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We are upgrading our UCM cluster from 10.5 to 12.5 what is the preferred method of  license manager (Cisco Smart Software Manager) considering the security risksDirect could accessDirect cloud access through and HTTPs proxy -Mediated access through a...
Can we enable agent whisper audio message to agents for predictive outbound campaigns routing calls to agents directly no IVR involved.
We have scenarios where predictive dialer calls are failing failing due to FPI provisioning failure. We have two sites one site its working fine but on other site we are seeing this behavior.Dialer 10.5(2)CUBE - ISR 4451 IOSXE 16.6.5 we upgraded to I...
Currently we are on UCCE 10.5 and we are planning to upgrade. We are looking for some information of moving to PCCE 12.0 as capacity is increased to 12000 and 3rd party vendor hardware support. Any one migrated UCCE to PCCE please advise 
Currently we are on UCCE 10.5(3) which is the most stable UCCE version we can go for upgrade is it 11.6 or 12.0
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Member Since ‎10-27-2015 08:15 AM
Date Last Visited ‎12-24-2020 06:16 PM
Posts 12
Total Helpful Votes Received 10
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