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We have (2) 7936 stations that when power is applied to them the red LEDs just blink and everytime they blink it beeps or dings. It does it in about 1 second intervals and it is continuous. No rhyme or reason. I tried taking the conference base to an...
When I try and update the phone button layout of 7961 phones, CCM puts a special phone button template on the phone and it adds 28 extra lines under "Add On Module(s)" section and each line is listed as none. On the phone config I have "none" selecte...
We are currently running CUCM 7.2 and are running into a problem. We have 2 building that are connected via bridge. The buildings are tied together via Fiber and both buildings operate off the same data center. If user A calls 911 from their desk and...
We have a corporate office that has CallManager 7.X and Unity 7.X We also have a remote site that is running CallManager 6.X and running off our Unity box. My issues are listed belowIf corporate calls them via extension and they answer everything is ...
We have a couple PC's running Windows 7 and also have DUC 1.2.4 installed on them. When they open up a voicemail the only option the Recording/Playback buttons have is the phone that's selected. They are grayed out and can't be selected to playback o...
wow. You make it sound so simple! That was the problem. I added 8462423 as an alternate extension and it's working now. 5 stars for you.. As always thanks for you generous support and time!
The DID is a dedicated 888 number that is forwarding 7 digits. So 8462423 is a DN that forward all calls to 1910 (attached screenshot).I deleted the routing rule and unchecked for Voicemail usage and tested again. Still no luck.DN 3000 is the Unity P...
Sorry, Yes it is 1910 now. 1909 was a test that I used to see if it worked. When I realized it worked (internally) I switched it to the active DN it should be. I have attachments of all my configs.
Thank You Rob. I did verify that and it is set to Both call types for forwarded calls. I have a screen shot attached. Still not working. Do I have to set a rule for direct calls?
Is this in Unity or CallManager. When looking at the CUCM admin page and under Call Routing, I don't see an option for direct calls and external calls page.
