Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,Hello, We have a bunch of new 8841s that do not show the correct caller ID. All of our trunks are running ISDN/Q.931We have one trunk that tags the caller id's as, Calling Party Number i = 0x2183 We have another trunk from a separate provider t...
Hello,I have an odd issue where the Cisco 8841 phones in our environment are showing the Called ID twice on the display . They show Incoming call on DN xyz and also show For xyz on the same phone. We need to display the called ID somewhere on the pho...
Hello, I have a group of new Cisco 8841 K9 Phones, SW load sip88xx.12-7-1-0001-393 . When these phones receive a call, they show the calledID on the display instead of the callerID. Can you advise on where I might change the presentation of these c...
Hello,I have an issue where intermittently callers are notified of an increase in their queue position. We are FIFO and are not utilizing priority queuing techniques in any scripts and all CCX reporting shows all calls as PRI1. Normally callers here ...
Remote Site - to HQ - Redundant ISPHello,I have am having an issue with a remote site redundant IPSEC tunnel config. When the remote site is on the primary IPSEC tunnel, the traffic from Host A to Host B is successful. When the primary link fails, t...
I have a similar issue and have not found how to deal with this. Our issue is that it makes it hard to track down the call in our call recording software.
Hello Roger,Sorry for the late reply. This ended up not being the problem. Initially I thought I was onto something with the different q931 codes but it ends up that the 8841's are not displaying caller IDs correctly for any lines trunked lines when ...
Nithin,Thanks for the reply. These phones are not enrolled in extension mobility. Additionally there is no forward on any of these number attached to the phone. They simply trunk into our network and ring the phone. This happens for all calls, intern...
