About Majdi Harb

Majdi Harb · 06-08-2010

hijust wanted to check with you guys your thoughts on this:i need to configure my UCCX script so that if an agent is not ready (agent is not logged in or not available) to route calls to option x. now, if the agent is available (logged in) but busy o...

Majdi Harb · 12-17-2007

hii have the following inquiries on reporting in CVP 4.0:1: how is the reporting server licensed, is it activated once it is installed during cvp software installation, or i have to purchase an explicit license to get the reporting server activated a...

Majdi Harb · 09-03-2007

Hi Guysmy customer is running CCM 5.1b cluster of two MCS-7825i2 servers for around 100 IPT users. I've encountered a strange problem this week; any updates on any IP phone through CCMAdmin (CSS, adding service to phone, change device pool, change MR...

Majdi Harb · 08-07-2007

Helloi think this is not supported in cisco callmanager to enable CCM admin/users to customize ring back tones on their ip phones so that incoming callers hear audio contents/ customizable clips of recorded music while they wait for their calls to be...

Majdi Harb · 06-08-2010

ok i could resolve it .. i used a boolean variable called agentso If the number logged in is less than or equal to 0 (<=) then set the boolean variable "agent" to false, otherwise set it to true.so only one get reporting stats step then if step based...

Majdi Harb · 06-08-2010

thanks Anthony for ur response ...i added the variable logged_in_agents, not_ready_agents and potenial_agents as integers, so what should be the value (can i leave it 0 as default)?for potenial_agents i couldn't insert logged_in_agents - not_ready_a...

Majdi Harb · 06-24-2008

just to add to Paulo nice posts, if physical setup and cabling is ok and E1 is activated and ready by telco, try to check the correct isdn switch type and if you have a CCM then make sure you are assigning the correct isdn switch type under Gateway c...

Majdi Harb · 02-25-2008

Hi Eric,did u copy or axtract firmware files to flash:/phone/7940-7960 directory?any way, try this:tftp-server flash:P0030702T023.bintftp-server flash:P0030702T023.loadstftp-server flash:P0030702T023.sb2tftp-server flash:P0030702T023.sbnhth/majdi

Majdi Harb · 12-30-2007

Hi arjunkumar.r please read this:http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40...

Member Since	‎05-22-2007 01:45 PM
Date Last Visited	‎04-19-2018 01:19 AM
Posts	183
Total Helpful Votes Received	177

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Agnet ready/busy

some inquiries on cvp 4x reporting

CCM5.1b issue, opinions?

customized ring back tones!

Re: Agnet ready/busy

Re: Agnet ready/busy

Re: E1 interface not coming up

Re: CME Phone TFTP File Not Found

Re: can cisco ipphones be locked