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Does anyone know of a solution to record the audio portion of a call between 2 IP phones with VT Advantage? We have voice recording through verint. When we set up VTAdvantage and call, the verint recorders get start and stop signals, but no audio. ...
I have a PBX connected to CallManager. If it possible for me to add a "Calling Name"? If a call originates from 3337901 I want the station name to say East Desk. Any way to do that?Also, can we add a mask, so that when someone calls outbound it ch...
I have a group of numbers 33379XX. I need to send these calls to a PBX via a gateway. If for any reason they cannot go to the gateway, they need to go to IP phones with identical extensions. So if 3337901 doesn't make it through to the GW, I want ...
I seem to have problems all the time going from a VICX-FXS/DID or a VICX-FXO card over to house wiring on 66 blocks. One of my technicians said it is because of the thin wiring and recommended going to a RJ 15 patch panel. Does anyone else have thi...
Is there a trick to gettign the NM-HDV-2V to be recognized by the 2821 router? My IOS Version 12.4(20)T4. When I do a "show diag" it says unknown Network Module.
Maybe my original statement was unclear. I'm not trying to take a call BACK from a ISDN gateway. I'm trying to make calls route to the gateways, unless they are down, then they should hunt to the DNs on the phones.If these were just gateways, it wo...
So I found that if you restatr DNA, the information in DNA actually reflects the correct information that is programmed in. It was like it was pulling the info from a previous version. The moral of the story is, restart DNA.
