I have a PBX connected to CallManager.  If it possible for me to add a "Calling Name"?  If a call originates from 3337901 I want the station name to say East Desk.  Any way to do that? Also, can we add a mask, so that when someone calls outbound it changes it, like you can on a DN? Gateways are PRI, MGCP.  UCM 8.  Thanks. ... View more

I have a group of numbers 33379XX.  I need to send these calls to a PBX via a gateway.  If for any reason they cannot go to the gateway, they need to go to IP phones with identical extensions.  So if 3337901 doesn't make it through to the GW, I want it to ring an IP phone.  3337905, same thing. Can someone provide suggestions on the best way to do this?  Should I put a route pattern in one partition and the phone DNs in a different partition?  Use Hunt Pilots?  I try to keep the partitions to a minimum. UCM 8.  MGCP gateways.  7965 SCCP phones. Thanks all. ... View more

I seem to have problems all the time going from a VICX-FXS/DID or a VICX-FXO card over to house wiring on 66 blocks.  One of my technicians said it is because of the thin wiring and recommended going to a RJ 15 patch panel.  Does anyone else have this problem?  What is the "best" way of wiring to these ports? ... View more

Is there a trick to gettign the NM-HDV-2V to be recognized by the 2821 router?  My IOS  Version 12.4(20)T4.  When I do a "show diag" it says unknown Network Module. ... View more

I am trying to interface UCM 8 with AVST CallXpress, which is a voicemail system.  The voicemail ports are configured as 7940 telephones (SCCP integration).  Calls can be delivered to AVST. The problem is the MWI doesn't work right all the time .  If MWI is off, a voicemail is left in AVST, the MWI is lit.  If you immediately go in and delete the message, it doesn't turn off.  However, if someone waits a few minutes, it does turn off.  The AVST techs are asking if there is some sort of "delay" requirement. The AVST system apparently does not have anything that is the equivalent of a "trace" to see what message is coming back.  Is there a way to trace activity on the specific ports? Does anyone have any opinions on the AVST system?  I'm not so thrilled at the moment.  thanks all. ... View more

I made several changes yesterday to my routing in CallManager.  When I run DNA using one of my gateways, it says route this pattern (it should not route).  Call flow is: - < CallFlow > - < TranslationPattern Pattern =" 8.XXXXXXX " > < Partition > Everyone </ Partition > The problem is there is no pattern like that in the everyone partition.  I put a phone in the same CSS as the gateway, and I am not able to make calls to 8.XXXXXXX .  I am troubleshooting vairous problems, and wondering if there is a chance it is trying to route to this number?  Is it somewhere in CallManager.  Anyone aware of buges in DNA? I'm running UCM 8.0. ... View more

I am a newbie to CME,but am very experienced with CM and Router configs. My callers can dial 91-XXX-XXX-XXXX. I am having trouble creating a rule that allows them to dial 9-XXX-XXXX. I already created the POTS dial peers. Also, I have an extension that appears on many phones, but it only rings on one. how can I get it to ring on all phones. ... View more