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Hi,we are planning upgrade the contact center express from 8.5 to 10. the 8.5 is currently hosted on two MCS7825I5. do we need to change the hosting to UCS or can we host the new contact center express 10 on current hardware?for call manager, we are ...
Hi, I am deciding which switch to by to replace some of our old switches. Looking for some direct comparison between 2960x and the new 3850 (In exception of the Wireless controller and stack power).looking for one to one comparison on PoE, performanc...
Hi,we want to install rightfax connecting to the callmanager via a SIP trunk. the setup is as follows, however we can't send faxes through.PSTN (PRI) ----> H323/MGCP GW--------->CUCM---------->SIP TRUCK to Rightfax ...
Hi,I am trying to download IPS updates from cisco.com using CSM (version 4.3) but it is not working. It was working fine all along until it stopped two days ago. I checked the server can connect to internet without any problems. I can use the same ci...
Hi,we are in a process of building a call center solution. the idea is to use Cisco Contact center express (Premium) and the Cisco Unified Workforce Optimization solution mostly for call recording. only few employees will be part of the call center. ...
Hi, as I understand you want to achieve high availability using ring topopoly, you can do this by having layer 3 links between the switches and have the SVIs for each VLANs configure on the local switch as you say your switches are full layer 3. then...
Sorry my bad. the certificate had some HTML code added. now resolved. the following workaround worked perfect.https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&page=bstBugDetail&BugID=CSCue16970
Hi, I tried updating the hostfile but no luck. However, I did follow the workaround as on the link below, now the certificare error seem to be sorted as I don't see that anymore but I am getting the following error(Fatal, Description: Handshake Fail...
