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emmanuel.shoroma
Level 1
Level 1
Member since ‎01-02-2008
‎08-18-2017
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  • 141 Posts
  • 3 Solutions
  • 20 Helpful votes Given
  • 0 Helpful votes Received
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User Activity

Contact Center 8.5 upgrade requirements

03-03-2014
Hi,we are planning upgrade the contact center express from 8.5 to 10. the 8.5 is currently hosted on two MCS7825I5. do we need to change the hosting to UCS or can we host the new contact center express 10 on current hardware?for call manager, we are ...

2960x vs 3850

02-26-2014
Hi, I am deciding which switch to by to replace some of our old switches. Looking for some direct comparison between 2960x and the new 3850 (In exception of the Wireless controller and stack power).looking for one to one comparison on PoE, performanc...

Rightfax SIP Trunk with CUCM 8.6

10-23-2013
Hi,we want to install rightfax connecting to the callmanager via a SIP trunk. the setup is as follows, however we can't send faxes through.PSTN (PRI) ----> H323/MGCP GW--------->CUCM---------->SIP TRUCK to Rightfax                                    ...

IPS update from CSM 4.3

01-17-2013
Hi,I am trying to download IPS updates from cisco.com using CSM (version 4.3) but it is not working. It was working fine all along until it stopped two days ago. I checked the server can connect to internet without any problems. I can use the same ci...

Cisco Unified Workforce Optimization

09-12-2011
Hi,we are in a process of building a call center solution. the idea is to use Cisco Contact center express (Premium) and the Cisco Unified Workforce Optimization solution mostly for call recording. only few employees will be part of the call center. ...
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Community Statistics
Member Since ‎01-02-2008 10:26 PM
Date Last Visited ‎08-18-2017 03:55 AM
Posts 141