Hi,I recently changed my subscriber to be my publisher after my publisher hardware failed. I uploaded the node licenses and DLUs on to the new publisher, however nothing registers. Please help..Regards,Benson
Hi guys,I am having a problem with the chat feature of the web and email interaction manager. Chats are one way, agents can recieve them but the client cannot recieve the replies or any chats from the agent. I have tested with browsers that have 'Mea...
Hi,I have a collocated EIM WIM where one server runs the application, services and database and the other server runs the web server. After performing the post installation steps i get the error 500 when i try accessing the default / system partition...
Hi Markus,I am having the same issue, i need to change the smtp port number from the default (25). Were you able to change on your end? and if so, how did you do it?Regards,Benson
Hi,I am having the same issue. Though in my case is not about space as there is still a lot of space available. I am not able to send emails at all, they just queue up.Any thoughts?Regards,Benson
Hi Steve,I upgraded the firmware to version 3-3-20. And the echo is still there. The echo is heard on the called party's end. Both internal and PSTN calls are experiencing this problem.