About Lucky19th

Lucky19th · 01-17-2017

Hi all, We have a requirement to record all calls (in and Outbound) from/to any nominated Numbers/Phones (Concurrently 1 number/phone but might change in the future). It also needs to be in Stealth/Silent mode to caller and callee. I was wondering ho...

Lucky19th · 02-02-2016

Hi All, How do I cancel (force revert) a "call pickup" call. Let me elaborate. At the moment I have Call Pickup configured for the team. A person can "Call Pickup" another phone ringing, at this point the call starts ringing on their phone. I can s...

Lucky19th · 08-27-2013

We have in Production the 8.5 version of Cuci-Lync working fine with our CUCM version 8.6.2I am looking to upgrade the CUCI-Lync to version 9.2 which according to the documentation is compatible with CUCM version 8.6.2However, I cannot get the CUCI-l...

Lucky19th · 01-25-2013

Hope someone can help :I have this setupCall to 2010 DN -> CFA to 2010 Voicemail. 2010 Voicemail has Caller Input options for various departments.Press 1 takes you to a call handler Call handler forwards call to Hunt Pilot 2011 -> which points to Hun...

Lucky19th · 07-26-2012

Has anyone got any experience of registering a Mitel handset as a 3rd Party SIP device onto a Cisco Call Manager (8.x) ?I have some Mitel 5312 and 5324 handsets that I would like to work with the CUCM version 8.6. I am not very well versed with Mitel...

Lucky19th · 02-02-2016

Thanks Carlo, This does address the issue raised. So at least in my case I will say it is correct answer. Thanks for that :-)

Lucky19th · 11-21-2013

Hi Rob,Managed to resolve the issue! It was the end nothing to do with firmware. Apparently there were some Routing/firewall changes made and since the CME is on the other side of the FW from the LAN, the IPS on the FW was dropping some packets after...

Lucky19th · 11-20-2013

Hi Rob,Thanks for your prompt response. Incidentally the phone in question is on Hardware Revision 16 yet it DID downgrade to Firmware version 9.0.2sr2 from 9.3.1sr2 !!See below the lines from accessing the phone in questions http pageCisco Unified I...

Lucky19th · 08-29-2013

Hi Jonathan,Thanks for the tips, It was number 4 which fixed the issue. It was for some reason point at the PUB on which I Don't have the CTI service running.Can you advice if I can deploy CUCI-Lync version 9.2.3 using registry key options as was abl...

Lucky19th · 01-25-2013

Hi Aaron,I checked the setting and currently it is set too "release to switch". How do I establish what the CLID is when the calls are going back and forth from the two systems? I suspect that might help troubleshooting the issueThanks

Member Since	‎10-09-2007 02:00 AM
Date Last Visited	‎08-23-2020 11:19 AM
Posts	34

User Statistics

User Activity

Call Recording Product/Feature Advice Rrequired

How do I cancel (force revert) a "call pickup" call.

CUCI-Lync 9.2 with CUCM 8.6 - Deskphone (CTI) mode issue.

Hunt List to end in voicemail fails

Configuring Mitel Handset on CUCM

Thanks Carlo,

Some 7942 Phones stuck on "Registering" with CME version 8.6

Some 7942 Phones stuck on "Registering" with CME version 8.6

CUCI-Lync 9.2 with CUCM 8.6 - Deskphone (CTI) mode issue.

Hunt List to end in voicemail fails