Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi all,
We have a requirement to record all calls (in and Outbound) from/to any nominated Numbers/Phones (Concurrently 1 number/phone but might change in the future). It also needs to be in Stealth/Silent mode to caller and callee.
I was wondering ho...
Hi All,
How do I cancel (force revert) a "call pickup" call.
Let me elaborate. At the moment I have Call Pickup configured for the team.
A person can "Call Pickup" another phone ringing, at this point the call starts ringing on their phone.
I can s...
We have in Production the 8.5 version of Cuci-Lync working fine with our CUCM version 8.6.2I am looking to upgrade the CUCI-Lync to version 9.2 which according to the documentation is compatible with CUCM version 8.6.2However, I cannot get the CUCI-l...
Hope someone can help :I have this setupCall to 2010 DN -> CFA to 2010 Voicemail. 2010 Voicemail has Caller Input options for various departments.Press 1 takes you to a call handler Call handler forwards call to Hunt Pilot 2011 -> which points to Hun...
Has anyone got any experience of registering a Mitel handset as a 3rd Party SIP device onto a Cisco Call Manager (8.x) ?I have some Mitel 5312 and 5324 handsets that I would like to work with the CUCM version 8.6. I am not very well versed with Mitel...
Hi Jonathan,Thanks for the tips, It was number 4 which fixed the issue. It was for some reason point at the PUB on which I Don't have the CTI service running.Can you advice if I can deploy CUCI-Lync version 9.2.3 using registry key options as was abl...
Hi Aaron,I checked the setting and currently it is set too "release to switch". How do I establish what the CLID is when the calls are going back and forth from the two systems? I suspect that might help troubleshooting the issueThanks
Hi Boris,Thanks for your time. I have checked the cable and handset. They are fine on a standard analog line. I tried picking up the handset while ringing the DN ( the status light was ON on the vg202) but the handset was not responding in any fashio...
Rob,Thanks for your post. It gives me somewhat a bit more confidence to proceed as planned. However, I am still concerned that there is so little documentation specifically to people wanting to upgrade using this "highly desireable method of Upgradin...
