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How does ER identify the location of a call when the calling number is a DN which appears on more than one phone? For instance, say a secretary at the North East corner of the first floor dials 911 from a DN on line 4 of her phone, but that DN is als...
If I don't have a softkey template defined for a phone, but I do have one defined for the phone's device pool, will the phone use the softkey template from the device pool. If different softkey templates are assigned at the device pool and the phone,...
Over a month ago, I attended a seminar at my local Cisco shop on the new 7920 wireless IP phone. CCO still does not have any docs posted for this product. What's up?
1) The QRT docs for 4.1(2) are more detailed:http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/sys_ad/4_1_2/ccmfeat/fsqrt.htm2) Make sure you have the Cisco Extended Functions service enabled on the CCM server your phone registers to...
The menu only shows up in Extended mode. You have to enable Extended mode from thw Services Parameters page for Cisco Extended Functions. The best doc for describing how to setup QRT is the CallManager Features and Sevices Guide for 4.1(2): http://ww...
I wonder if you did the same thing I did. Here is the problem. If you change the user's password and/or PIN _after_ subscribing to FastDials, FastDials still uses the original authentication used when it was subscribed to, causing it to fail with the...
Make sure you have any unused ports disabled (set port disable x/y). Unused ports can periodically cause connected ports to reset because they all use the same processor. There is a link somewhere on CCO that talks about this.
I did a bit of research into this, including a call to Cisco Pre-Sales. We had a customer who was interested in the 1200 but was a bit leery about deploying the first IOS release for a product. We didn't want them to be roped into having to do a fork...
