I am familiar with the lightstream 1010. But, what is a Lightstream 1015?Ray W.

How does ER identify the location of a call when the calling number is a DN which appears on more than one phone? For instance, say a secretary at the North East corner of the first floor dials 911 from a DN on line 4 of her phone, but that DN is als...

If I don't have a softkey template defined for a phone, but I do have one defined for the phone's device pool, will the phone use the softkey template from the device pool. If different softkey templates are assigned at the device pool and the phone,...

Over a month ago, I attended a seminar at my local Cisco shop on the new 7920 wireless IP phone. CCO still does not have any docs posted for this product. What's up?