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About brawall
06-29-2021
brawall
Cisco Employee
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Member since
11-02-2016
132
Posts
70
Helpful
24
Solutions
Latest Contributions by brawall
Latest Contributions by brawall
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Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-23-2019
05-23-2019
Is admin accessible after restarting it via root? service adminshell restart
Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-21-2019
05-21-2019
Can we try enabling the proxy settings on the collector? "conf proxy " where user and pass are op...
Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-21-2019
05-21-2019
Can you PM the contents of the file located at /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_c...
Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-21-2019
05-21-2019
Can you share the appliance ID and version of collector? Has it been upgraded or is it on the same v...
Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-21-2019
05-21-2019
Can you share the same but without the "-k" flag?
Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-21-2019
05-21-2019
Can you share output of curl --tlsv1.2 https://concsoweb-prd.cisco.com/HeadEndWebAppServlet/ -v -k f...
Re: Upload processing not started
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-17-2019
05-17-2019
Looks like your latest upload is processing now. Occasionally it may take some time to get picked fr...
Re: SNTC message FAILED: SNAS validated data not available
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-17-2019
05-17-2019
Hey Matt -- it looks like during the latest collection this device failed SNMP from the collector wh...
Re: SNTC message FAILED: SNAS validated data not available
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-17-2019
05-17-2019
Hey Matt, I'll take a look at this and update you soon.
Re: Collect Secondary WLC and Viptela
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-07-2019
05-07-2019
The CSPC does not support that WLC HA mib as of yet but its something that we can investigate. We ge...
Re: Collector upload fails with error 404 Not Found
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-06-2019
05-06-2019
Can you share a screenshot of the error as well as the appliance ID of the collector?
Re: incomplete discovery
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-03-2019
05-03-2019
In the discovery settings can you try increasing the max device discovery to 600 under Settings -> D...
Re: Customers Cannot Create SNTC Portal.
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
05-01-2019
05-01-2019
Can you share the CCO IDs with me in a PM?
Re: Not Covered report does not show reason why
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
04-08-2019
04-08-2019
The Not Covered report only tells which devices are not covered and need review. You may find the Cu...
Re: Cannot Configure Collector Appliance Timezone / Etc.
Created by
brawall
in
Smart Net Total Care Portal and Collector Discussions
04-08-2019
04-08-2019
What is the error message the customer is seeing when attempting to push an upload?
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Public Statistics
Date Registered
11-02-2016
07:30 AM
Date Last Visited
06-29-2021
05:17 AM
Total Messages Posted
132
Total Helpful Votes Received
70
Helpful Votes Given To
User
Helpful Count
jofrumki
5
CC Cisco
5
See all >
Helpful Votes From
User
Helpful Count
tnewell
10
Lmarquez
10
cbinetworks
5
CommKeeper
5
coppedmd
5
See all >