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Hi Cisco Team,
I need help, I have Cisco contact center and Cisco call manager
uccx - 11.0
cucm - 11.5
we are using 7841 ip phones along with extension mobility, then logging into fippa
users are stucked/logged in finnse, inorder to get them out ...
Need to block vpn connections through android/ios mobiles, with fmc - i have checked in acp - it does not have all types of vpn apps like ex: hotshield
please advise
dear team,i have a wifi users who are using internet, i have blocked all the social networking sites/apps - but they are using vpn apps -hotshield etcto use social websites this is effecting our internet performencei have checked in access control po...
Dear Support,
I am using CUCM 10 , Voice Gateway - 2921, protocol H.323
The problem is that when i am dialing an international call , i am unable to input an digits to select options.
International calling dial-peer
dial-peer voice 20 pots descriptio...
I have checked this link for configuration, but my only question is that when we use extension mobility with 7841 ip phones and then uses the fippa service, the users are able to logon to contact center service but sometimes contact center phones are...
Hi Assem,
thanks for the reply, i have only one last question.when the call gets transferred to an extension from cuc, the extension in cucm will ring. but now when i assign a ringtone (as a message) to it, the internal callers (within my office) can...