Hi Sasa,A customer of mine who was suggested this workaround has come back to us with the following question and reasoning: "after the workaround is applied, the helpdesk account is no longer valid, right? This poses a problem for us as we were using...

Just to add some more details on Srini's answer, here are the differences between Cisco Mobile 8 and the previous versions:Cisco Mobile 8 = Voice over WLAN, Visual Voicemail, Directory Search, Voice dialling and has a direct connection to UCM / Unity...

Hi Firasat,When SRST is not active, the diaplan restrictions are managed by the central solution installed, usually CUCM. It is there where you have to configure partitions and calling search spaces to allow users to dial or restrict certain numbers....

Hi Vianyfel,You should see an indication to enter more digits in the form of a text message in the title bar of cupc to enter more digits. Tone indication is not supported in SIP devices (and cupc is a SIP endpoint).Cheers,Jose

Hi Jeff,Without some more details, it's difficult to tell what might be happening here. Is this a fresh install or an upgrade? Is it a CUP cluster or a single-server deployment? Is the connection to the CUCM cluster ok? Did it ever work or has there ...