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Hello Team,Good afternoon !In this document : http://www.cisco.com/en/US/docs/telepresence/endpoint/software/tc5/release_notes/tc_software_release_notes_tc5.pdfPage 6, it is said that we need CUCM 8.6 to run EX-60, but we have at this moment CUCM 8.5...
Hello Team,One of my customer wants to tests CTIOS with Windows 7 64 Bits, and prior to install 8.5.3, I need to have the basic version 8.0.1a, the only version supported with Windows 7 64 bits:Windows 7 (64-bit) Support for CTI OSStarting with CTI O...
Hello Guys,I am looking for a doc which describes admin tasks to be done by an agent after an outbound call (wrap-up and so on).I have looked with no chance for the moment.Thanks in advance.Regards.Dominique.
Hello Team,Anybody to show me a good direction to look towards ?I have looked into "Cisco Docs" with no luck !Thanks in advance.dominique.PS : This is a fresh install !
Hello again,Page 41 : PrivilegesBy default, Windows Installer installations run in the context of the logged-on user. CAD installations, which use Windows Installer, require either administrative or elevated (system) privileges. If the CAD installa...
Hello Hopewell 2,I should say that if it's not specified that it's allowed, is's not allowed.Check the chapter 18, for Databases, in 7.5.1 or 7.5.x, you should stricly follow the pre-requistes :http://www.cisco.com/en/US/docs/voice_ip_comm/cust_cont...
Hi,There is a good link to look into :ICM Subsystem Out Of Service or Partial Service Issues/Communication issues between IVR and PG http://docwiki.cisco.com/wiki/Troubleshooting_Tips_for_Unified_CCX_8.0#ICM_Subsystem_Out_Of_Service_or_Partial_Servic...
